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प्रश्न
What are the objectives of the Consumer Protection Act,1986?
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उत्तर
The Central Government enacted a comprehensive law called the Consumer Protection Act in 1986. This Act came into force with effect from 15.04.1987. It is in short, called ‘COPRA’.
Objectives:
- Consumer Protection Act protects the interests of the consumers.
- This Act provides safeguards against defective goods and deficient services, untrade practices.
- It also gives settlement of consumer disputes.
- It is applicable to the public sector, financial, and cooperative enterprises.
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संबंधित प्रश्न
Explain the following rights of a consumer as provided under Consumers Protection Act 1986 :
Right to be informed;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to Safety;
Explain the following rights of a consumer as provided under Consumer Protection Act 1986:
Right to be Heard.
State the rights of consumers.
The court established by Government to settle consumer disputes by mutual compromise.
State any two relief available to consumers under CPA.
Mr. Kappa has recently purchased a refrigerator from TUTU Enterprises, paying t 30,000. After using it for a day or two, he found mechanical defects in the refrigerator. Immediately, he informed the dealer about the defect but there was no response from the dealer. Mr. Kappa decided to lodge a complaint against TUTU Enterprises.
(a) Which court should Mr. Kappa approach to file a complaint?
(b) State any one relief the concerned court may order in favor of Mr. Kappa.
Mention three remedies available to consumers under the Consumer Protection Act 1986.
Write short notes on Consumer Protection Act, 1986.
