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Revision: Job Analysis and Manpower Planning Business Studies ISC (Commerce) Class 12 CISCE

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Definitions [8]

Definition: Job Analysis
  • Job analysis has been defined as "the process of determining by observation and study the tasks, which comprise the job, the methods and equipment used, and the skills and attitudes required for successful performance of the job".
  • Job analysis is essentially a process of collecting and analysing data relating to a job.
  • "Job analysis is the process of studying and collecting information relating to the operations and responsibilities of a specific job. The immediate products of this analysis are job descriptions and job specifications". - Edwin B. Flippo
  • "Job analysis is the process of critically evaluating the operations, duties, and relationship of the job". - Scott, Clothier and Spriegel
  • "A job analysis is a collection of tasks that can be performed by a single employee to contribute to the production of some product or service provided by the organisation. Each job has certain ability requirements (as well as certain rewards) associated with it. It is the process used to identify these requirements." - Herbert G. Hereman III
Definition: Job Enlargement
  • According to Peter Drucker, “Job enlargement is expanding a job by adding tasks that require similar skill levels. This expansion aims to make the job more fulfilling and challenging for the employee".
  • According to Edwin Flippo, “Job enlargement as the process of adding variety to an employee's job by diversifying the tasks they perform. This approach aims to reduce monotony and boredom in the workplace".
  • According to Terry and Franklin,"Job enlargement is the addition of more tasks and activities the same skill level to make the job more interesting and challenging for the employee".
Definition: Job Description
  • According to Gary Dessler, "Job description is a list of job duties, responsibilities, reporting relationships, working conditions and supervisory responsibilities".
  • According to Edwin B. Flippo, "A Job description is an organised, factual statement of the duties and responsibilities of a specific job".
  • According to Decenzo and Robbins, "A job description indicates the tasks, duties, and responsibilities of a job. It identifies what is done, why it is done, where it is done, and briefly, how it is done".
Definition: Manpower Planning

According to Stainer, “Manpower planning is defined as a strategy for the requisition, utilisation, improvement and preservation of an enterprise's human resources. It relates to establishing job specifications or the quantitative requirements of jobs, determining the number of personnel required, and developing sources of manpower".

Definition: Job Specification
  • According to Edwin B Flippo, “A job specification is a statement of minimum acceptable human qualities necessary to perform a job properly".
  • According to Bohlander and Snell, “Job specification is a statement of the needed Knowledge, Skills, Abilities (KSAs) of the person who is to perform the job".
  • According to Decenzo and Robbins, “The job specification states the minimum acceptable human qualifications the incumbent must possess to perform the job successfully".
Definition: Job Analysis
  • Job analysis has been defined as "the process of determining by observation and study the tasks which comprise the job, the methods and equipment used, and the skills and attitudes required for successful performance of the job."
  • According to Edwin B. Flippo, "Job analysis is the process of studying and collecting information relating to the operations and responsibilities of a specific job. The immediate products of this analysis are job descriptions and job specifications".
  • According to Scott, Clothier and Spriegel, "Job analysis is the process of critically evaluating the operations, duties, and relationship of the job".
  • According to Herbert G. Hereman III, "A job analysis is a collection of tasks that can be performed by a single employee to contribute to the production of some product or service provided by the organisation. Each job has certain ability requirements (as well as certain rewards) associated with it. It is the process used to identify these requirements".
Definition: Job Enrichment
  • According to Keith Davis, "Job enrichment means additional motivators added to the job so that it (job) is more rewarding, although the term has come to be applied to any effort humanize jobs."
  • Paul Robertson and Herzberg in 1969 have observed, "It seeks to improve both efficiency and human satisfaction by means of building into people's job quite specifically a greater scope of personal achievement and recognition, more challenging and responsible work and more opportunity for individual advancement and growth."
  • According to R. S. DAVAR, “The expression job enrichment refers to providing opportunity for the employees' psychological and mental growth."
Definition: Manpower Estimation

According to Eric Vetter, "Manpower Estimation is the process by which management determines how an organisation should move from its current manpower position to its desired manpower position. Through it management strives to have the right number and the right kind of people at the right place, at the right time, doing things which result in both the organisation, and the individual receiving maximum long range benefit."A

Key Points

Key Points: Job Analysis
  • Job analysis is a systematic and scientific study of a job to collect detailed information about its tasks, duties, and requirements.
  • It helps in selecting the right person for the right job and improves organisational efficiency.
  • It includes information about job title, duties, working conditions, tools used, and relationship with other jobs.
  • It identifies required qualifications such as education, skills, experience, and physical and mental abilities.
  • The results of job analysis are used to prepare job descriptions and job specifications.
  • It prevents the selection of unsuitable persons and reduces inefficiency and dissatisfaction.
Key Points: Manpower Planning
  • Manpower planning means ensuring the right number and right type of people are available at the right place and right time.
  • It helps in the best use of existing human resources in the organisation.
  • It ensures that future manpower needs are identified and met when required.
  • It helps in assessing future skill requirements and planning training and development.
  • It helps to avoid surplus staff, unnecessary dismissals, and control manpower costs.
Key Points: Job Description
  • A job description is a written statement that explains what a job involves and what is to be done.
  • It describes job title, duties, responsibilities, authority, working conditions, and relationships.
  • The job description is prepared using information collected through job analysis.
  • It helps in job grading, classification, and the proper placement of employees.
  • Job description supports orientation, promotions, transfers, and career planning.
  • It helps in fixing performance standards and resolving grievances related to duties.
  • Job descriptions should be reviewed and updated regularly as jobs change over time.
Key Points: Job Analysis
  • Job analysis is a scientific and systematic study of a job to collect complete and accurate job-related information.
  • It involves studying job tasks, duties, methods, equipment, skills, and working conditions.
  • Job analysis helps in clearly identifying job responsibilities, authority, and relationships.
  • It provides information about the abilities, skills, education, and experience required to perform a job.
  • Job analysis supports organisational design and human resource planning by estimating manpower needs.
  • It forms the basis for recruitment, selection, placement, training, and performance appraisal.
  • Job analysis also helps in job evaluation, wage fixation, labour relations, and ensuring health and safety at work.
Difference Between Job Description and Job Specification
Basis of Distinction Job Description Job Specification
Meaning A written statement of the contents of a job A written statement of the qualities required for performing a job
Contents Title, duties, working conditions, supervision, relationships involved in a job Education, training, experience, aptitude, etc. required for a particular job
Purpose To identify, define and describe a job To facilitate the recruitment, selection, training, etc. of people for the job
Sequence Prepared before job specification Prepared after job description
Difference Between Job Analysis and Job Description
Basis of Distinction Job Analysis Job Description
Meaning A formal and detailed study of a job A statement describing the nature and contents of a job
Purpose To serve as the basis for various HR functions To guide placement, orientation, training, etc. of employees
Nature A process A statement
Sequence Carried out before a job description is prepared Prepared after job analysis
Difference Between Job Enlargement and Job Enrichment
Basis of Distinction Job Enlargement Job Enrichment
Nature Horizontal expansion of job Vertical expansion of job
Contents More similar tasks added Job quality improved
Purpose Reduces monotony Makes job challenging
Skills Required No high-level skills needed Higher-level skills required
Direction and Control Control remains with superior More self-direction and control
Key Points: Job Enlargement
  • Job enlargement is the process of increasing the scope of a job by adding more related tasks at the same level.
  • It combines similar tasks to make the job wider and more meaningful for employees.
  • Job enlargement helps reduce monotony and boredom by adding variety to work.
  • It increases employees’ interest, efficiency, and involvement in their jobs.
  • Job enlargement also helps in training and developing more versatile employees.
Key Points: Job Specification:
  • Job specification is a statement of the minimum acceptable human qualities required to perform a job properly.
  • It specifies the physical, mental, social, psychological, and behavioural characteristics needed for a job.
  • Job specification includes essential, desirable, and undesirable attributes of a job holder.
  • It provides details about required education, skills, abilities, experience, and personal qualities.
  • Job specification acts as a guide for recruitment and selection of suitable candidates.
  • It helps in training, performance appraisal, and selecting the most appropriate employee for a job.
  • Job specification ensures that the right person with the right qualifications is selected for the right job.
Key Points: Manpower Estimation
  • Manpower estimation is the process of estimating the number and quality of employees required in the future.
  • It is done before recruitment to plan manpower needs for a fixed period.
  • It ensures the organisation has the right people at the right place and at the right time.
  • Manpower estimation includes quantitative estimation to determine the number of employees needed.
  • It also includes qualitative estimation to determine the required skills, knowledge, and experience.
  • It helps to avoid excess or shortage of employees and ensures better use of manpower.
  • It supports expansion, cost control, and planning of physical facilities like offices and equipment.
Key Points: Job Enrichment
  • Job enrichment is the process of making a job more challenging by adding higher-level responsibilities.
  • It gives employees greater freedom in planning, controlling, and performing their work.
  • Job enrichment focuses on increasing the depth of a job rather than the number of tasks.
  • It helps reduce monotony and increases job satisfaction and motivation among employees.
  • Job enrichment improves employee performance by providing opportunities for achievement and growth.
  • It helps reduce absenteeism and labour turnover in organisations.
  • Job enrichment contributes to better quality and quantity of job performance.
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