Question

The common name for BPO is ______.

विकल्प

• Call centre

• Contract centre

• Subsidiary

• None of these

Answer 1

The common name for BPO is call centre.

Explanation:

Business Process Outsourcing (BPO) is the process of contracting certain corporate operations with third-party service providers. One of the most frequent types of BPO is a call centre, which provides customer service, telemarketing, order processing, and technical support on behalf of other businesses.