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प्रश्न
Explain with the example how you can use the right to seek redressal.
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उत्तर
Right to Seek Redressal
Consumers have been given the right to seek redressal of their grievances relating to the performance, grade, quality etc. of the goods and services. In the case of sale of substandard goods, i.e. sale of goods which do not confirm to the prescribed quality standards, the product must be repaired or replaced by the seller. The Consumer Protection Act has duly provided for a fair settlement of genuine grievances of the consumers. It has also set up a proper mechanism for consumer redressal at the district, state and national level.
संबंधित प्रश्न
Suppose your parents want to purchase gold jewellery along with you, then which logo will you look for on the jewellery?
Which one of the following is the certification maintained for standardisation of electrical goods?
(A) ISO
(B) ISI
(C) Hallmark
(D) Agmark
Suppose you have to buy a packed bottle for drinking water in your journey. Which logo will you like to see to be sure about its quality?
Which one of the following days is being observed as "National Consumer's Day" in India?
(A) 24 December
(B) 25 December
(C) 10 December
(D) 31 December
Which logo would you like to see for purchasing electrical goods?
On which day of the year is ‘National Consumers Day’ celebrated in India?
Explain the need for consumer consciousness by giving two examples.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
“Exploitation takes place in the market in various ways.” Explain.
An alert consumer is a safe consumer. Give reasons to support your answer.
