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प्रश्न
Explain with the example how you can use the right to seek redressal.
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उत्तर
Right to Seek Redressal
Consumers have been given the right to seek redressal of their grievances relating to the performance, grade, quality etc. of the goods and services. In the case of sale of substandard goods, i.e. sale of goods which do not confirm to the prescribed quality standards, the product must be repaired or replaced by the seller. The Consumer Protection Act has duly provided for a fair settlement of genuine grievances of the consumers. It has also set up a proper mechanism for consumer redressal at the district, state and national level.
संबंधित प्रश्न
Suppose your parents want to purchase gold jewellery along with you, then which logo will you look for on the jewellery?
Which one of the following laws was enacted by the Government of India in October 2005?
(A) The Right to Property Act
(B) The Right to Education Act
(C) The Consumer Protection Act
(D) The Right to Information Act
Which one of the following is the certification maintained for standardisation of electrical goods?
(A) ISO
(B) ISI
(C) Hallmark
(D) Agmark
"Consumer awareness is essential to avoid exploitation in the market place." Support the statement.
Which logo would you like to see for purchasing electrical goods?
Describe some of your duties as consumers if you visit a shopping complex in your locality.
Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why?
“Exploitation takes place in the market in various ways.” Explain.
An alert consumer is a safe consumer. Give reasons to support your answer.
Answer the following question.
How can consumer awareness be spread among consumers to avoid exploitation in the market place? Explain any three ways.
