Question

Differentiate between horizontal communication and vertical communication.

Answer 1

Sr. No.	Horizontal Communication	Vertical Communication
(i)	The flow of information between two or more persons working at the same level of authority is called horizontal communication.	The flow of information from the top level or from the superiors to the lower level or subordinates is called vertical communication.
(ii)	It is essential for achieving coordination in the enterprise.	Its purpose is to communicate policies, procedures, programs, orders, etc., through lower levels.

Answer 2

Sr. No.	Basis of Difference	Horizontal Communication	Vertical Communication
1.	Flow	Flows in straight line.	Flows upward and downward.
2.	Purpose	To create mutual trust, cooperation and team spirit.	To manage people and get their views.
3.	Speed	Fast as there are no status differences.	Slow due to difference in status.