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Mayank purchased a pack of chocolates of a renowned brand for his daughter from a shop in the nearby market. After consuming the chocolates, his daughter fell sick. He filed a case with the District forum against the renowned brand. He lost the case because of a mistake that he could not provide proof of purchase. What should be kept in mind by a consumer while purchasing, using and consuming goods and services apart from avoiding the mistake committed by Mayank, in order to enable him/her to achieve the objective of consumer protection? Enumerate any four points.
Concept: Concept of Consumer Protection
State when can a consumer complain directly in the 'State Commission' and 'National Commission'? If the consumer is not satisfied with the decision of 'The State Commission' and National Commission' where can he/she appeal?
Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
As per the Consumer Protection Act, 2019, for what value of defective goods or deficient services can a complaint be filed at the State Commission?
Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
Where can an appeal against the order of the National Commission be made if the aggrieved party is not satisfied by its order?
Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
