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प्रश्न
Which precautions are to be taken by the Secretary while corresponding with members?
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उत्तर
Followings are the precautions to be taken by the secretary while corresponding with members:
The Company Secretary has to correspond with Members on various occasions. While writing various letters, the Secretary should give due respect to the Members, provide complete and correct information
Thus, writing letters to the Members is a challenging task and it requires skills, knowledge, and techniques.
1. Correct Information: The Secretary should always provide correct, up-to-date, and factual information to the Members. Due care should be taken while giving facts and figures
2. Lucid Language: The Secretary must use simple words, simple sentences, and adopt a convincing style while writing letters to the Members. Technical words, long sentences should be avoided in the letter. It should be easy to understand.
3. Prompt Response: The Secretary must be prompt in sending replies to the letters received from the Members. Any questions or queries raised by the members must be promptly replied by the Secretary. Complaint letters should be promptly attended to without any delay.
4. Secrecy: The Secretary should not disclose any confidential information of the company to the Members. The Secretary should tactfully answer some letters without giving any secret information of the company.
5. Politeness (Courtesy): A courteous letter shows sympathy, respect, and mutual understanding. Politeness means the use of courteous language. A complaint letter should be replied politely. Rude language should be strictly avoided while corresponding with Members.
6. Legal matters: The Secretary should compulsorily follow relevant provisions of the Companies Act, 2013 with the latest amendments and other relevant laws while corresponding with Members. While drafting these letters, if necessary Secretary should consult with a legal advisor on certain matters.
7. Consideration: The writer should due the importance and consideration to the reader and consider the problems of the members. While sending negative replies, he should draft these letters more carefully, so that Members should not be hurt. Secretary should make the member feel that the management honestly regrets refusal.
8. Image of the Company: The Secretary should try to project a good image of the company in every situation. While drafting the letters, the Secretary has to try his best to remove their doubts, queries, and difficulties in a polite and courteous manner.
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संबंधित प्रश्न
Select the correct answer from the options given below and rewrite the statement.
Directors are the ____________
Shares issued free of cost to the shareholders are known as ______ shares.
Select the correct answer from the options given below and rewrite the statement.
Share Certificate should be ready for delivery by the company within ______ months after the allotment of shares.
Secretarial correspondence with members should be ____________.
Match the pairs.
| Group 'A' |
Group 'B' |
|
a. Dividend Warrant |
1. Instrument for payment of Interest |
|
b. Return on Shares |
2. Capitalisation of Building Fund |
|
c. Bonus Shares |
3. Electronic Clearing Service |
|
d. ECS |
4. Capitalisation of Reserve Fund |
|
e. NEFT |
5. National Electronic Fund Transfer |
|
6. Dividend |
|
|
7. Electronic Co-operative Society |
|
|
8. National Electronic Fixed Transfer |
|
|
9. Instrument for Payment of Dividend |
|
|
10. Interest |
Write a word or a term or a phrase which can substitute the following statement.
The shareholders to whom the bonus shares are issued.
Write a word or a term or a phrase which can substitute the following statement.
The authority which recommends the rate of dividend.
State whether the following statement is true or false.
Building fund is used for issue of bonus shares.
State whether the following statement is true or false.
Registered shareholder gets dividend through dividend coupons.
Find the odd one.
Complete the sentence.
A company capitalises its Reserve Fund for issue of ______ shares.
Complete the sentence.
The ______ has to communicate the decisions of the management to the members by conducting correspondence.
Answer in one sentence:
Who recommends the rate of dividend ?
Answer in one sentence.
Which type of shareholders enjoy the benefit of Bonus Shares?
Answer in one sentence.
What is meant by payment of dividend electronically?
Arrange in proper order.
a) Member
b) Applicant
c) Bonus shares
Explain the following term/concept:
Bonus Shares
Explain the following term/concept:
Dividend Warrant
Explain the following term/concept.
Correct information
