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प्रश्न
Which precautions are to be taken by the Secretary while corresponding with members?
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उत्तर
Followings are the precautions to be taken by the secretary while corresponding with members:
The Company Secretary has to correspond with Members on various occasions. While writing various letters, the Secretary should give due respect to the Members, provide complete and correct information
Thus, writing letters to the Members is a challenging task and it requires skills, knowledge, and techniques.
1. Correct Information: The Secretary should always provide correct, up-to-date, and factual information to the Members. Due care should be taken while giving facts and figures
2. Lucid Language: The Secretary must use simple words, simple sentences, and adopt a convincing style while writing letters to the Members. Technical words, long sentences should be avoided in the letter. It should be easy to understand.
3. Prompt Response: The Secretary must be prompt in sending replies to the letters received from the Members. Any questions or queries raised by the members must be promptly replied by the Secretary. Complaint letters should be promptly attended to without any delay.
4. Secrecy: The Secretary should not disclose any confidential information of the company to the Members. The Secretary should tactfully answer some letters without giving any secret information of the company.
5. Politeness (Courtesy): A courteous letter shows sympathy, respect, and mutual understanding. Politeness means the use of courteous language. A complaint letter should be replied politely. Rude language should be strictly avoided while corresponding with Members.
6. Legal matters: The Secretary should compulsorily follow relevant provisions of the Companies Act, 2013 with the latest amendments and other relevant laws while corresponding with Members. While drafting these letters, if necessary Secretary should consult with a legal advisor on certain matters.
7. Consideration: The writer should due the importance and consideration to the reader and consider the problems of the members. While sending negative replies, he should draft these letters more carefully, so that Members should not be hurt. Secretary should make the member feel that the management honestly regrets refusal.
8. Image of the Company: The Secretary should try to project a good image of the company in every situation. While drafting the letters, the Secretary has to try his best to remove their doubts, queries, and difficulties in a polite and courteous manner.
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संबंधित प्रश्न
Select the correct answer from the options given below and rewrite the statement.
Registered shareholders receive dividend through ______ warrant.
Shares issued free of cost to the shareholders are known as ______ shares.
______ is issued by the company to its registered shareholders after the declaration of dividend at the Annual General Meeting of the company.
Write a word or a term or a phrase which can substitute the following statement.
The shareholders to whom the bonus shares are issued.
State whether the following statement is true or false.
Registered shareholder gets dividend through dividend coupons.
State whether the following statement is true or false.
Every company must issue or despatch a share certificate to the allottee within three months after allotment of shares.
State whether the following statement is true or false.
A complaint letter should not be replied promptly.
Find the odd one.
Complete the sentence.
A company capitalises its Reserve Fund for issue of ______ shares.
Complete the sentence.
Dividend is approved by the ______ in the Annual General Meeting.
Complete the sentence.
The ______ has to communicate the decisions of the management to the members by conducting correspondence.
Select the correct option from the bracket.
| Group ‘A’ |
Group ‘B’ |
|
a) Return on share |
1. ______ |
|
b) Capitalisation of Reserve Fund |
2. ______ |
|
c) Correspondence |
3. ______ |
|
d) ______ |
4. Payment of Dividend Electronically |
Answer in one sentence.
Which type of shareholders enjoy the benefit of Bonus Shares?
Correct the underlined word and rewrite the following sentence:
Dividend is recommended by shareholders.
Correct the underlined word/s and rewrite the following sentence:
Payment of dividend must be made within 21 days of its declaration.
Explain the following term/concept.
Correct information
Select the correct option from the bracket.
| Group ‘A’ | Group ‘B’ | ||
| a) | Return on shares | 1 | ______ |
| b) | Capitalization of reserve fund | 2 | ______ |
| c) | First depository of world | 3 | ______ |
| d) | ______ | 4 | payment of dividend electronically |
| e) | ______ | 5 | Buying and selling of existing securities |
(Germany, Bonus shares, Secondary market, Dividend, ECS)
