Question

Prepare a format of a complaint you will submit under the Consumer Protection Act if you are cheated in the purchase of vegetables or grains.

Answer 1

CASE: Miss Devika Pillai purchased Grains from Mr. Pankaj & Co. operating in the same town in January 2019. The grains purchased contained chemicals and colours to make them look shinier and fresher. As a result, Miss Devika Pillai approaches the District forum.

COMPLAINT PETITION

For being cheated in the purchase of grains.

BEFORE THE DISTRICT FORUM CONSUMER DISPUTES REDRESSAL FORUM, <JODHPUR>

Consumer dispute case no. 1234/2019

A petition under Section-11 Consumer Protection Act

And in the matter of:

Miss Devika Pillai

3 GHA 22 Madhuban, Basni, 1^st phase, Jodhpur (Raj.)

Vs

Owner of the Shop

Mr. Pankaj & Co.

3B12, Chopasini Housing Board, Jodhpur.

To,

Hon’ble President and

Members of the District Forum

Jodhpur

May it please your honours:

This complaint petition is being filed on behalf of Miss Devika Pillai 3 GHA 22 Madhuban, Basni, 1^st phase, Jodhpur (Raj.) referred hereafter as Complainant, and is as follows :

1.0 That this complaint Petition is being filed under Sec.
2 (1)(b)(i) of the Consumer Protection Act.

2.0 That the opposite party is engaged in the business of selling vegetables and grains in the known markets, apart from other activities.

(Narration of the Incident)

3.1 That on 5^th January. 2019 (date of purchasing grains), the complainant deposited a sum of Rs 1 lakh to purchase 40 kg of Grains and the receipt (receipt no. -228) has been provided for this. A Photocopy of the said receipt is furnished at Annexure-I.

3.2 After knowing about being cheated, when the complainant approached the shopkeeper, he initially refused to talk about this matter and later denied having done such an act. Hence, the complainant wrote to the shopkeeper, requesting to take an immediate intervention. A copy of the letter has been furnished at Annexure II.

3.3 As a result, to date, O.P. No. 1 has not bothered to honour the directives of a complainant, and the complainant has still not received his money back.

3.4 That the O.P had tried to sell grains which are unhealthy to consume by the complainant.

PRAYER

In view of the submissions contained in the preceding paragraphs, the complainant most respectfully prays to the Hon'ble Forum to direct the Opposite Parties to:

1. refund the cost of the purchased grain, Rs. <1 lakh> along with 10% interest;
2. to pay a sum of Rs. 10,000/- towards the physical strain and mental agony suffered by the complainant and his family members (compensation); and
3. to pay a sum of Rs. 1,000/- towards the cost of this petition (Cost);

For which act of kindness, the complainant shall, as is duty-bound, ever pray

Devika Pillai