Question

Mr. Pankaj Kumar is working as the Human Resource Manager in Alankaar Fabrics Limited, heading a team of fifteen people in his department. He has played a key role in the success of his organisation by maintaining good interpersonal relations with his subordinates and influencing their behaviour. The subordinates willingly cooperate with him and his working style to increase the output of the organisation.

1. Identify and explain the element involved in one of the functions of management discussed in the above case.
2. State any four features of the element identified in part a.

Answer 1

1. Leadership. Leadership is the process of influencing the behaviour of people by making them strive voluntarily towards achievement of organisational goals.
2. 1. Leadership indicates the ability of an individual to influence others.
   2. Leadership tries to bring change in the behaviour of others.
   3. Leadership indicates interpersonal relations between leaders and followers.
   4. Leadership is exercised to achieve common goals of the organisation.
   5. Leadership is a continuous process.