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प्रश्न
Manoj and Sunil are two managers in a company. State four reasons how Manoj’s higher emotional intelligence contributes to his popularity with colleagues as compared to Sunil, who lacks these qualities.
सविस्तर उत्तर
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उत्तर
Manoj’s strong emotional intelligence greatly influences his relationships with colleagues and enhances his popularity and effectiveness at work. Emotional intelligence involves recognizing, understanding, managing, and regulating one’s own emotions as well as those of others, which shapes interpersonal relations, teamwork, and leadership. Compared to Sunil, who lacks these skills, Manoj stands out clearly.
- Firstly, Manoj is highly sensitive to his coworkers’ emotions and needs. This allows him to respond with empathy and understanding, creating a safe, trusting, and supportive work environment. Such emotional awareness helps build strong connections, mutual respect, and trust, making him approachable and well-liked.
- Secondly, Manoj manages his own emotions effectively, remaining calm and composed during stressful or conflict-filled situations. Instead of reacting impulsively, he stays balanced and solution-focused, which helps reduce tension and maintain teamwork.
- Third, Manoj is strong in communication as he clearly expresses his ideas while being aware of others’ feelings and reactions. He adjusts his tone and timing to avoid misunderstandings, unlike Sunil, who may seem insensitive.
- Fourth, Manoj shows supportive leadership by understanding his team’s emotional and professional needs, offering encouragement, and creating a positive, motivating work environment.
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