Question

Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120-150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M114 Model Town, Ambala.  

Answer 1

M-114
Model Town
Ambala
 

9 March 2017
 

Ram Electronics
Pushp Vihar
Ambala
 

Dear Sir,
 

Subject: Replacement of a faulty television
 

Last month I bought a Samsung TV from your shop. It had warranty of two years and I made a full payment at the time of purchase. But now I find that some of the features are not working properly. There are colourful shadows on the sides of the screen and they are not being adjusted. Also, there are some buttons on the remote that are not working.
I request you to kindly arrange for the replacement of the TV at the earliest as it is causing a lot of inconvenience. Thanking you in anticipation.
 

Yours sincerely,
Amrita