Question

Dr. Ahuja purchased a washing machine of a renowned company. The price of the machine was ₹ 10,000. The company provided the cash memo on purchase. The money was paid in cash. The machine model was semi-automatic and it was with a warranty of 3 years. For 3 years 1 month there was no problem in the functioning of the machine. But due to water logging around the machine while washing clothes the main rotator of the machine got fused. When the complaint was registered with the company it was told that the warranty period of the machine had expired and Dr. Ahuja would have to pay for the service charges as well as the replacement of rotator motor.

Which party was at fault?

पर्याय

• The company

• Dr. Ahuja

• Both the parties

• None of them

Answer 1

None of them

Explanation:

The company is not at fault because the warranty period had expired. Dr. Ahuja is not directly at fault because the damage was due to water logging, which can be considered an external factor or an accident rather than deliberate mishandling. The issue is simply due to an expired warranty and the natural course of use.

Therefore, neither the company nor Dr. Ahuja was at fault.