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प्रश्न
A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
Questions
a. As an HR manager what problems do you see in the company?
b. How do you think it can be resolved and what would be its impact on the company?
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उत्तर
a) The problems that will show up in the company are as follows:-
• Lack of skilled employee
• Unable to provide best solutions to the clients.
• Unsatisfactory maintenance of data
b) The ways in which the problems can be solved are as follows:-
• Proper hard skills training will be implemented.
• Proper database will be maintained by the company to improve the maintenance of data.
• A close interaction between the superior and the new employees.
If the proper training is given to the employees then they will perform according to the expectations of the company and the clients will get timely solutions. The efficiency and productivity of the company will be increased thereby increasing the profit of the organisation.
APPEARS IN
संबंधित प्रश्न
Atul-The Assistant Manager. Vikas-The Marketing Head and Leena. The Human Resource Manager of 'Montac Enterprises Ltd.' decided to leave the company.
The Chief Executive officer of the company called the Human Recource Manager. Leena and requested her to fill up the vacancies before leaving the organisation, Leena suggested that her subordinate Miss Rama Wadhwa is very competent and trust worthy, if she could be moved up in the hierarchy, she would do the needful. The Chief Executive Officer agreed for the same. Miss Rama Wadhwa contacted 'Smith Recruiters' who advertised for the post of marketing head for 'Montac Enterprises Ltd'. They were able to recruit a suitable candidate for the company. Atul's vanancy was filled up by screening the database of unsolicited applications lying the office.
a. Name the internal/external sources of recruitment used by 'Montac Enterprises Ltd', to fill up the above state vacancies.
b. Also state any one merit of each of the above identified source of recruitment.
Explain Direct Recruitment and Advertisement as external sources of recruitment
Mohit Gupta is working with 'Yellow Security Services Ltd.' He is also recruiting security guards for the company. The company provide security services in Delhi and Noida at short notice to various companies. The guards are recruited on a temporary basis. The guards provided by this company are known for their honesty and punctuality. Mohit Gupta is well known in his village for providing employment to unskilled people
a. Name the source of recruitment used by 'Yellow Security Services Ltd.'
b. State any one disadvantage of this source of recruitment.
c. Identify the need of 'Security Guards' which is being fulfilled by the company as per Maslow's need hierarchy.
d. Identify any two values communicated to the society in the above-stated case.
'Recruitment' is one of the specialised activities performed by human resources management. Mention any two other specialised activities of human resource management
Why are internal sources of recruitment considered to be more economical?
Answer the question briefly.
Explain any two sources of external recruitment used in today’s world.
Write a short note on: Internal sources of recruitment.
Identify and explain the two sources of the source of recruitment which cannot be used when the existing staff is either insufficient or does not fulfil the eligibility criteria of the jobs to be filled.
Which of the following is not an advantage of using external sources of recruitment?
Which of the following is not a disadvantage of using external sources of recruitment?
Which of these is the purpose of recruitment?
Rajan Ltd. decided to change their organization structure and shift to functional structure. So, it decided to hire four different Heads for Sales, Accounts, Purchase and Production from outside the company to bring fresh talent. It publishes advertisement and shortlists 20 candidates for each position after conducting various selection tests. Out of the following, identify the next step to be followed by Rajan Ltd.
Which of the following steps in the process of staffing involves the process of searching for prospective employees and stimulating them to apply for respective jobs in the organization?
Real Tech Builders has to deliver the flats to its buyers for possession on time. Due to this, there is a sudden increase in workload. Therefore, the company needs to arrange workers to work at the sites at a short notice. The source of recruitment which may be used by the company to tap the casual vacancy is :
Which of the following statements is true with respect to internal source of recruitment?
'External sources of recruitment may lead to dissatisfaction and frustration among existing employees. They may feel that their chances of promotion are reduced.' Give two situations when external sources may be used without dissatisfying the existing employees.
Identify the external source of recruitment illustrated by the picture given below:
“Filling vacancies for various job positions from within the organisation has many limitations." State any four such limitations.
