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प्रश्न
A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their competitor was attracting most of the qualified, potential employees in their market. Recruiting was made even more difficult by the strong economy and the ‘jobseeker’s market.’ This resulted in the client having to choose from candidates who had the ‘soft’ skills needed for the job, but lacked the proper ‘hard’ skills and training.
Questions
a. As an HR manager what problems do you see in the company?
b. How do you think it can be resolved and what would be its impact on the company?
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उत्तर
a) The problems that will show up in the company are as follows:-
• Lack of skilled employee
• Unable to provide best solutions to the clients.
• Unsatisfactory maintenance of data
b) The ways in which the problems can be solved are as follows:-
• Proper hard skills training will be implemented.
• Proper database will be maintained by the company to improve the maintenance of data.
• A close interaction between the superior and the new employees.
If the proper training is given to the employees then they will perform according to the expectations of the company and the clients will get timely solutions. The efficiency and productivity of the company will be increased thereby increasing the profit of the organisation.
APPEARS IN
संबंधित प्रश्न
Atul-The Assistant Manager. Vikas-The Marketing Head and Leena. The Human Resource Manager of 'Montac Enterprises Ltd.' decided to leave the company.
The Chief Executive officer of the company called the Human Recource Manager. Leena and requested her to fill up the vacancies before leaving the organisation, Leena suggested that her subordinate Miss Rama Wadhwa is very competent and trust worthy, if she could be moved up in the hierarchy, she would do the needful. The Chief Executive Officer agreed for the same. Miss Rama Wadhwa contacted 'Smith Recruiters' who advertised for the post of marketing head for 'Montac Enterprises Ltd'. They were able to recruit a suitable candidate for the company. Atul's vanancy was filled up by screening the database of unsolicited applications lying the office.
a. Name the internal/external sources of recruitment used by 'Montac Enterprises Ltd', to fill up the above state vacancies.
b. Also state any one merit of each of the above identified source of recruitment.
Vinod - The Human Resource Manager, Umesh - The Assistant manager and Ashok - The Marketing Head of Hitashi Enterprises Ltd. decided to leave the company. The Chief Executive Officer of the company called the Human Resource Manager, Vinod and requested him to fill-up the vacancies before leaving the organization. Vinod suggested that his subordinate Rajesh is very competent and trustworthy. If he could be moved up in the hierarehy, he would do the needful. The Chief Executive Officer agreed for the same. Rajesh contacted 'Zenith Recruiters' who advertised for the post of marketing head for 'Hitashi Enterprises Ltd.'. They were able to recruit a suitable candidate for the company. Umesh's vacancy was filled-up by screening the database of unsolicited applications lying in the office.
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b. Also, state any one merit of each of the above identified source of recruitment
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Identify the external source of recruitment illustrated by the picture given below:
