Commerce (English Medium) कक्षा १२ - CBSE Question Bank Solutions for Business Studies

What is meant by ‘Privatisation’?

What is meant by ‘Management of Operations’? 

Kavya is working in a company on the permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Kavya worked overtime. But even after working for long hours and putting in her best efforts, no recognition was given to her by her boss. Due to overtime she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

1) Identify and explain the needs of Kavya discussed in the above para, by quoting the lines.

2) Also explain two other needs of Kavya followed by the above needs, which still remained to be satisfied

A company wants to modify its existing product in the market due to decreasing sales. You can imagine any product about  which you are familiar. What  Decisions/steps should each  level of management take to give effect to this decision?

A firm plans in advance and has a sound organisation  structure with efficient supervisory staff and control system  but on several occasion it finds that plans are not being  adhered to. It leads to confusion and duplication of work.  Advise remedy.

Discuss Maslow’s Need Hierarchy theory of motivation.

Answer the following question.
Pratap Singh is the Chief Executive Officer of Nissar Enterprises. It is an automobile parts manufacturing company. The enterprise has a functional structure, in which jobs of similar nature have been grouped together as Production, Finance, Marketing, and Human Resource. Nissar Enterprises has its manufacturing unit at Manesar. The factory has been plagued with many problems for a long time which was in the knowledge of the Production Manager, Varun Sharma. The workers had internal differences. Time and again, there were misunderstandings between the management and the workers. Keeping the problems in mind, Varun Sharma appointed Siyaram Singh who had 14 years of experience of working with the actual workforce and passing on instructions of the middle management to the workers.
              Siyaram Singh met Varun Sharma to understand what the management wanted? Thereafter he met the workers and conveyed the ideas of management to them. He also promised the workers to convey their problems to the management. In this way, he cleared the misunderstanding between the management and the workers. He also sorted out internal differences and was able to unite the workers within a  month of his joining. His work was acknowledged by management and he was given a certificate of good performance along with a 10% increase in salary.

(i) Siyaram Singh performed some of the functions which are required to be performed at the position he is working at. State any five other functions Siyaram Singh is expected to perform.
(ii) Name the incentives provided to Siyaram Singh.

Policy formulation is the function of ______.

Middle-level management consists of ______.

Who is responsible for the welfare and survival of an organisation?

Which of the following is not included in Top Level Management?

Marketing and Personnel Managers are part of ________.

The work performed by Top Level Management is ________.

Setting Objective is a function of ______.

At what level of management does the Chief Executive Officer operate?

Number of levels of management are ______.

Which level of management is responsible for the welfare and survival of the organisation?

Name the concept that refers to the number of subordinates that can be effectively managed by a superior and determines the number of levels of management in the organisation.

Read the following text and answer the following question on the basis of the same:

Sana is the branch manager of ABC Handicrafts Pvt. Ltd. The company’s objective is to promote the sales of Indian handloom and handicraft products. It sells fabrics, furnishings, ready-mades and household items are made out of traditional Indian fabrics.

Sana decides quantities, variety, colour and texture of all the above items and then allocates resources for their purchase form different suppliers. She appoints a team of designers and crafts people in the company, who developed some prints for bed covers in bright colour on silk. Although the products looked very attractive and impressive, they were relatively expensive on the front of affordability for an average customer.

Sana suggested that they should keep the silk bed covers for special festive occasions and offer the cotton bed covers on a regular basis to keep costs under control.

With reference to the above case, at which level of management Sana is working?

State the assumptions of ‘Maslow’s Need hierarchy Theory of motivation’.