Question

Answer the following question.
Pratap Singh is the Chief Executive Officer of Nissar Enterprises. It is an automobile parts manufacturing company. The enterprise has a functional structure, in which jobs of similar nature have been grouped together as Production, Finance, Marketing, and Human Resource. Nissar Enterprises has its manufacturing unit at Manesar. The factory has been plagued with many problems for a long time which was in the knowledge of the Production Manager, Varun Sharma. The workers had internal differences. Time and again, there were misunderstandings between the management and the workers. Keeping the problems in mind, Varun Sharma appointed Siyaram Singh who had 14 years of experience of working with the actual workforce and passing on instructions of the middle management to the workers.
              Siyaram Singh met Varun Sharma to understand what the management wanted? Thereafter he met the workers and conveyed the ideas of management to them. He also promised the workers to convey their problems to the management. In this way, he cleared the misunderstanding between the management and the workers. He also sorted out internal differences and was able to unite the workers within a  month of his joining. His work was acknowledged by management and he was given a certificate of good performance along with a 10% increase in salary.

(i) Siyaram Singh performed some of the functions which are required to be performed at the position he is working at. State any five other functions Siyaram Singh is expected to perform.
(ii) Name the incentives provided to Siyaram Singh.

Answer 1

Siyaram Singh performed at the Operational Level of management as his main function was to interact with the workers and pass on the instructions of middle-level management to the workers and to listen to the problems & grievances of workers & pass them to middle-level management.

The other five functions that Siyaram is expected to perform are as follows:

1. Ensuring the proper working environment/conditions
2. Ensuring the safety of workers
3. Helping middle management in appointment, recruitment & promotions of workers
4. Interacting with employees, welcoming suggestions & feedback, suitable reward for good suggestions
5. Developing team spirit & boosting the morale of workers and ensuring a standard output is produced.

b. The incentive that is being given to Siyaram Singh are:

1. Non-financial incentive: ‘Employee Recognition programmes as he was given a certificate of good performance and,
2. Financial incentive: ‘Pay and allowances’ as he was given a 10% increase in salary.