Question

Study the following case/situation and express your opinion.

In 'Fine Diamonds Ltd.' 200 employees are working in three shifts. In the first shift 60 employees, in the second shift 60 employees, and in the third shift 80 employees are working without sufficient breaks except for lunch break and shift change break. No employee is able to complete the work in designated time due to inappropriate time management which results in delay for next shift employees. 

1. Identify which scientific principle needs to be followed by the company. 
2. Suggest two scientific techniques which can be used for smooth flow of work in 'Fine Diamonds Ltd.' 
3. Why the work is not being completed in time? 

Answer 1

1. In the above case, Principle of scientific management called Science, Not Rule of Thumb needs to be followed.

2. Work-study based on the technique of fatigue study and Scientific task setting can be used for smooth flow of work in 'Fine Diamonds Ltd.
3. Reasons for non-completion of work in time are:
   1. Long working hours without sufficient breaks reduces the efficiency of labour.
   2. Inappropriate time management (planning) done by the departmental head (Functional Manager) result into delay for next shift employees.
   3. Standard required time and standard output are not defined by the manager or management of "Fine Diamonds Ltd."