Question

Why might emails be less effective than face-to-face meetings for addressing sensitive issues?

Answer 1

• Emails lack non-verbal cues like tone, expression, and body language, which are important for empathy.
• Written messages can be easily misunderstood or misinterpreted.
• Emails feel impersonal, making sensitive issues seem less valued.
• They do not allow instant discussion, clarification, or emotional support.