Question

What are the main features/nature of outsourcing? Write any two.

Answer 1

The main features of outsourcing are as follows:

• Outsourcing involves contracting out: Outsourcing is the process of contracting out a task to a specialised agency that takes full responsibility and manages it with their own resources. Many organisations now outsource sanitation and cleaning activities, which were previously undertaken by in-house staff.
• Generally, non-core business activities are outsourced: Non-core activities, such as cleaning and school security, are typically outsourced. However, it has since been broadened to include some basic activities. For example, a school may collaborate with a computer training institute to provide computer education to students.