Question

PJM Bank has a head office based in Bangalore and a large number of branches nationwide. The Head Office uses video conferencing to communicate with the branch managers.

1. Identify the requirements to be fulfilled by each branch for video conferencing.
2. Describe three benefits to the bank of using video conferencing.
3. Describe three problems that may occur when using video conferencing.

Answer 1

1. Requirements for video conferencing: Each branch should have a computer with a camera/webcam, microphone, speakers, video-conferencing software, and a reliable Internet connection.
2. Three benefits of video conferencing:
   • It saves travelling time because managers can attend meetings from their branches.
   • It reduces travelling and accommodation costs for the bank.
   • Managers from different branches can communicate quickly and face-to-face in real time.
3. Three problems of video conferencing:
   1. A poor Internet connection may cause delays, freezing, or loss of audio and video.
   2. Technical problems with the camera, microphone, or software may interrupt the meeting.
   3. It may be less effective than a face-to-face meeting because personal interaction is limited.