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प्रश्न
Identify the characteristic of product and service depicted in the picture.
विकल्प
After-Sale Service
Customer satisfaction
Tangibility
Meet or Prevent Competition
MCQ
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उत्तर
Tangibility
Explanation:
The left image shows a doctor (an experienced, intangible service), while the right shows surgical instruments (a tangible, touchable product). This contrast illustrates tangibility as the key difference between product and service.
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