Question

How can you make an effective use of telephone?

Answer 1

To make effective use of the telephone, one should always be polite and confident and speak clearly in a friendly tone. The earpiece should be held close to the ear while keeping the mouthpiece about an inch away from the lips. Before making a call, be mentally prepared, dial the correct number carefully, and start with a courteous greeting. While talking, avoid mumbling, filler words, or wasting time in idle conversation, and ensure that the message is brief, clear, and properly understood. Important points should be noted down during the conversation to avoid forgetting. When receiving a call, always be prepared with pen and paper, introduce yourself politely, listen attentively without interruption, and provide accurate information. Finally, every call should be treated as important and ended with courtesy.