Question

During a personal selling interaction, how can a salesperson respond if a customer starts losing interest?

विकल्प

• The salesperson must wait for the customer to return at a later date

• The salesperson must end the meeting immediately

• The salesperson can notice the loss of customer interest during the interaction and correct it to complete the sale

• The loss of interest cannot be noticed or corrected

Answer 1

Personal selling helps notice loss of customer interest during the interaction and correct it to complete the sale. The face-to-face setting lets the salesperson read reactions and adjust the pitch instantly.