Advertisements
Advertisements
प्रश्न
Differentiate between a product and a service.
Advertisements
उत्तर
| Basis of Distinction | A Product | A Service | |
| 1. | Tangibility | It can be seen, touched and felt. | Services cannot be seen and touched. |
| 2. | Storage | A product is durable and can be stored. | There is simultaneous production and consumption of services. |
| 3. | Inseparability of buyer and seller | Fully separable; remote transactions are possible. | Not separable |
| 4. | Standardisation | Products can be standardised. | Services can rarely be standardised. |
| 5. | Time lag | Products can be brought in advance of need. | Services cannot be brought in advance of need. |
| 6. | Replacement | A product can be replaced. | A service delivered cannot be replaced. |
| 7. | Ownership | It can be transferred easily. For example, when you buy a car the ownership of the car is transferred from the seller to you. | Ownership of services cannot be transferred. |
| 8. | Examples | Furniture, cloth, TV, washing machine, car, scooter are examples of products. | Teachers, doctors, drycleaners, courier firms, banks etc., all provide services. |
APPEARS IN
संबंधित प्रश्न
Standardised products are ______ in nature.
List any two features of a Service.
Which of the following is not a services?
What is the basic property of a service which makes it different from a product.
A ______ is technology based whereas a ______ is person-based.
A ______ is an intangible product involving a deed, a performance or an effort that cannot be stored or physically possessed.
______ makes a service different from a product.
______ means exchange of a product, or service between a buyer and a seller while ______ means all the activities involved in planning, pricing, promoting and distributing want satisfying products and services.
"Services are not homogeneous". Justify with reason.
Distinguish clearly between products and services, giving examples.
