Commerce (English Medium) इयत्ता १२ - CBSE Question Bank Solutions

Arun is working in a multinational company in Gurgaon. He was running temperature for the last many days. When his blood was tested, he was found positive for dengue with a very low platelet count. Therefore, he was admitted in the hospital and a blood transfusion was advised by the doctors. One of his colleagues sent a text message about it to his immediate superior 'Mr. Narain'. 'Mr. Narain' in turn sent a text message to the employees of the organisation requesting them to donate blood for Arun. When the General Manager came to know about it, he ordered for fumigation in the company premises and cleanliness of the surroundings.

a. From the above para quote lines that indicate formal and informal communication.

b. State any two features of informal communication.

c. Identify any two values that are being communicated to the society in the above case.

Prateek is working in a multi-national company in Noida. He was running temperature for the last many days. When his blood was tested, he was found positive for malaria. He was admitted in the hospital and a blood transfusion was advised by the doctors as his condition was very serious. One of his colleagues sent a text message to his superior 'Mr. B. Chatterjee'. Mr. B. Chatterjee, immediately sent a text message to the employees of the organisation requesting them to donate blood for Prateek. When the General Manager came to know about it he ordered for fumigation in the company premises and for cleaning the surroundings.

a. From the above para quote lines that indicate formal and informal communication.

b. State any two features of informal communication.

c. Identify any two values that are being communicated to the society in the above case.

Yash is working in a multinational company in Noida. He was running temperature for the last many days. When his blood was tested, he found positive for chickengunia. He was admitted in the hospital and a blood transfusion was advised by the doctors as his condition was very serious. One of his colleagues sent a text message to his immediate superior ‘Vineet’. Vineet immediately sent a text message to the employees of the organization requesting them to donate blood for Yash. When the General Manager came to know about it, he ordered for fumigation in the company premises and cleanliness of the surroundings.

a. From the above para quote lines that indicate formal and informal communication.

b. State any two features of informal communication.

c. Identify any two values that are being communicated by Vineet to the society

Answer the following question:
Sandhya is a successful manager at Mansions Enterprises. She has a team of twelve people working under her. She encourages them to set their own objectives and take decisions. She respects their opinions and supports them so that they can perform their duties and accomplish organisational objectives. To manage and exercise effective control she uses forces within the group.

As an intelligent manager, at times, she also makes use of positive aspects of informal communication. This way, she is able to unify diverse interests and ensure that targets are met.

(a) There are many theories and styles of influencing people's behaviour. Identify the style used by Sandhya which is based on the use of authority.
(b) State two positive aspects of the communication discussed above, which Sandhya is using as an intelligent manager.

State the different networks of grapevine communications.

In an organisation, one of the departmental manager is inflexible and once he takes a decision, he does not like  to be contradicted. As a result, employees always feel they  are under stress and they take least initiative and fear to  express their opinions and problems before the manager. What is the problem in the way authority is being used by  the manager?

In an organisation all the employees take things easy and are free to approach anyone for minor queries and problems. This has resulted in everyone taking to each other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy and confidential information being leaked out. What system do you think the manager should adopt to improve communication.

Give the meaning of formal communication.

Janish Khanna used a pen drive to copy files from his friend's laptop to his office computer. Soon his computer started abnormal functioning. Sometimes it would restart by itself and sometimes it would stop different applications running on it. Which of the following options out ·of (i) to (iv), would have caused the malfunctioning of the computer? Justify the reason for your chosen option:

1) Computer Virus

2)Spain Mail

3) Computer Bacteria

4) Trojan Horse

What is Trojan Horse?

Identify data required to be maintained to perform the following service:

Declare exam results and print e-certificates.

Identify data required to be maintained to perform the following service:

Register participants in an exhibition and issue biometric ID cards.

Identify data required to be maintained to perform the following service:

To search for an image by a search engine.

Identify data required to be maintained to perform the following service:

To book an OPD appointment with a hospital in a specific department.

Which of the following is an invalid datatype in Python?

Which of the following operators will return either True or False?

“Every syntax error is an exception but every exception cannot be a syntax error.” Justify the statement.

Differentiate between text file and binary file.

Write the file mode that will be used for opening the following file. Also, write the Python statement to open the following file:

a text file “example.txt” in both read and write mode