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HSC Commerce: Marketing and Salesmanship इयत्ता १२ वी - Maharashtra State Board Important Questions

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State Whether the Following Statement Are True Or False (Give Reason)

The consumer protection act was passed in the interest of the consumers.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer Protection

In modern competitive market consumer is regarded as _________.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Importance of Consumer Protection

 In the modern competitive market, consumer is regarded as ..................... 

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Importance of Consumer Protection

 Match the correct pairs :

Group 'A' Group 'B'
a. Private Company 1. Minimum 7 members
b. Overdraft 2. Saving Account
c. ATM 3. 1996
d. Consumer Protection Act 4. Electronic Business
e. Controlling 5. Current Account
  6. Maximum 50 members
  7. Automatic Teller Machine
  8. 1986
  9. Individual Taste
  10. To take corrective action
Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer Protection

In India, the consumer protection act was initiated in the year ______.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Consumer Protection Act, 2019

The main objective of the consumer organization is to protect the interest of the ______.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer

The Government has established ____________ to settle the consumer disputes by compromise.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Ways and Means of Consumer Protection

______ is celebrated as World Consumer Day.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer

Give one word/phrase/term for the following sentence.

Organizations aim at promoting the welfare of the people.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Role of Consumer Organisations and NGO's

Give one word/phrase/term for the following sentence.

The right of the consumer which is about safety and protection to his life and health.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Consumer Rights

Give one word/phrase/term for the following sentence.

One who consumes or uses any commodity or service.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer

The seller has to recognize the rights of the Consumer.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Consumer Rights

Lok Adalat can rightly be described as "People's Court".

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Ways and Means of Consumer Protection

Who is the consumer?

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Concept of Consumer

Correct the underlined word and rewrite the following sentence.

District Commission is also referred to as People's Court.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Ways and Means of Consumer Protection

Correct the underlined word and rewrite the following sentence

In India, sellers are widely dispersed and are not united.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Importance of Consumer Protection

Study the following case/situation and express your opinion.

Mr. Ashok visited a shop to buy a pair of shoes for Rs. 700. The salesman forced him to buy a pair of bigger size shoes of the ordinary company by claiming this size would be suitable to him. After reaching home, he discovered that shoes are still too big for him. He complained about the shoes to the shopkeeper. It was denied by the shopkeeper to replace the shoes despite the availability of stock.

In the above case,

  1. Which right has been violated?
  2. Is Ashok a buyer or end user?
  3. Where can Mr. Ashok file his complaint?
Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Consumer Rights

Justify the following statement.

The Consumer Protection Act was passed in the interest of consumers.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Consumer Protection Act, 2019

Explain the ways and means of Consumer Protection.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Ways and Means of Consumer Protection

___________ are trustees of the society.

Appears in 1 question paper
Chapter: [7] Consumer Protection
Concept: Importance of Consumer Protection
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