Definitions [2]
Define communication.
Communication is the process of transmitting information from one place to another through a medium.
Definition: Communication
- "Communication is an exchange of facts, ideas, opinions or emotions by two or more persons." - Newman and Summers
- "Communication is the sum-total of all the things one person does when he wants to create understanding in the mind of another. It is a bridge of meaning. It involves a systematic and continuing process of telling, listening and understanding." - Allen
- "Administrative communication is a process which involves the transmission and accurate replication of ideas ensured by feedback for the purpose of eliciting actions which will accomplish organisational goals." - Scott
- Communication is transfer of information from the sender to the receiver with the information being understood by the receiver. - Harold Koontz and Heniz Weihrich
- Communication is a process by which people create and share information with one another in order to reach common understanding. - Rogers
Key Points
Key Points: Communication
- Communication derives from Latin communis - means creating common understanding.
- It is a two-way, dynamic, goal-oriented, and continuous process.
- The communication process has 8 key elements: sender, message, encoding, channel, decoding, receiver, feedback, and noise.
- Noise can be physical, psychological, or semantic - it distorts the message.
- A manager's directing effectiveness depends heavily on communication skills.
- Communication serves 7 key managerial purposes: coordination, functioning, decision-making, efficiency, cooperation, leadership, and morale.
