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Revision: Development of Public Relations >> Issues of the Environment Commercial Applications (English Medium) ICSE Class 10 CISCE

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Definitions [1]

Define Environment.

'Environment' includes water, air and land and the relationships that exist among and between water, air, land, and human beings, other living creatures, plants and microorganisms.

Key Points

Key Points: Consumer Rights
  • The Consumer Protection Act, 2019 provides six consumer rights.
  • Consumer rights ensure safety, information, choice, hearing, redressal, and consumer education.
  • Consumers can seek replacement, repair, or compensation against unfair trade practices.
  • A complaint can be filed for defects, deficient services, overcharging, or unsafe goods/services.
  • Unfair trade practices involve false claims, while restrictive trade practices manipulate price or supply.
  • Defect relates to goods, whereas deficiency relates to services.
  • Product liability makes manufacturers and sellers responsible for harm caused by defective products or deficient services.
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