मराठी

Revision: Communication Theory Communication Skills BE Civil Engineering Semester 2 (FE First Year) University of Mumbai

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Key Points

Key Points: Barriers to Communication
  • Perfect communication means the receiver understands the message exactly as the sender intends; barriers disrupt this at any stage.
  • Semantic barriers stem from language ambiguity - same words carry different meanings, connotations, or are poorly translated.
  • Physical barriers include noise, distance, and information overload.
  • Organisational barriers arise from long chains of command, rigid policies, status differences, and lack of facilities.
  • Psychological/personal barriers include emotions, distrust, closed mindedness, inattention, and fear - on both the superior's and subordinate's side.
  • A key personal barrier is the lack of incentives for subordinates to communicate (e.g., no reward for good suggestions).
  • Overcoming barriers requires a combination of language care, open mindset, structural reform, and active listening.
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