Business Studies Set 1 2017-2018 ISC (Commerce) Class 12 Question Paper Solution

What is meant by unsolicited applications?

State the significance of conducting refresher training.

Define remuneration.

Name any four non-monetary incentives that may be used in an organization.

Briefly explain any two qualities of a good leader.

Differentiate between upgrading and dry promotion.

Give one benefit each of the voluntary retirement schemes to an employee and to the employer.

Bring out the significance of using grapevine as a channel of communication in an organization.

Explain the meaning of internal communication.

Name two types of internal communication.

Answer the following question:

What is a Dictaphone?

Answer the following question:

Briefly explain what is meant by letter of Enquiry. Which letter is written in response to it?

With reference to written internal communication, explain the term office order.

Explain cross-referencing, in the context of report writing.

Answer the following question:

Explain the term 'motion’ in the context of company meetings.

With reference to the Post Office, expand the following:

 VPP

With reference to the Post Office, expand the following:

PIN

Explain any three points of difference between training and education.

With reference to the selection process, explain the significance of the following:

Preliminary Interview

With reference to the selection process, explain the significance of the following :

Application Blank

With reference to the selection process, explain the significance of the following:

Medical Examination

With reference to the selection process, explain the significance of the following:

Final Interview

Write a short note on the Halsey Plan of Incentive.

List any four factors that influence morale. Clearly explain how they boost or lower morale.

Explain the first three needs as per the Mas low’s Hierarchy of Human Needs.

Discuss any four purposes of performance appraisal. 

Briefly explain any three leadership styles.

What is staff transfer?

Explain any two types of transfer.

Name and explain any three types of interviews.

With reference to company meetings, explain the following term:

Point of order

With reference to company meetings, explain the following term:

Statutory Meeting

With reference to company meetings, explain the following term:

Proxy

With reference to company meetings, explain the following term:

Agenda

Explain the process of report writing.

What are the statistical tables? Explain any three advantages of tabulating data. 

State any six advantages of centralized handling of mail in an organization.

Draft an application letter for the post of an Assistant Manager (Sales) at a reputed retail firm in response to a newspaper advertisement. An appropriate bio-data of the applicant should be prepared and enclosed with the application.