Question

Umang Gupta is the Managing Director of Denver Ltd. The company had established a good name for itself and had been doing well. It was known for timely completion of orders. The Production Manager, Ms Kanta was efficiently handling the processing of orders and had a team of fourteen motivated employees working under her. Everything was going on well. Unfortunately, she met with an accident. Umang knew that in the absence of Ms Kanta, the company may not be able to meet the deadlines. He also knew that not meeting the deadlines may lead to customer dissatisfaction with the risk of loss of business and goodwill. So, he had a meeting with his employees in which accurate and speedy processing of orders was planned. Everybody agreed to work as the team because the behaviour of Umang Gupta was positive towards the employees of the organisation. Hence everyone put in extra
time and efforts and the targets were met on time.

Not only this, Umang visited Ms Kanta and advised her to take sufficient rest.

1) Identify the leadership style of Umang Gupta and draw a diagram depicting the style.

2) State any two values highlighted by the behaviour of Umang Gupta.

Answer 1

1) The leadership style followed by Umang Gupta is Democratic or Participative leadership.

Quote for Democratic leadership: ‘He had a meeting with his employees in which accurate and speedy processing of orders was planned. Everybody agreed to work as the team because the behaviour of Umang Gupta was positive towards employees of the organisation.

2) Values highlighted by the behaviour of Umang Gupta are

• Building team spirit as Umang Gupta’s behaviour towards the employees was positive
• Care for employees as he visited Ms Kanta and advised her to take adequate rest