Question

State whether the following are True or False:

Informal communication is completely authentic and reliable.

Answer 1

This statement is false.

Explanation:

Although informal communication networks, commonly known as the ‘grapevine,’ can spread information quickly, they are often unreliable. Since the information is not officially verified or recorded, rumours, gossip, and errors can easily circulate, leading to misunderstandings, false information, and harm to morale or productivity. In contrast, formal communication channels may be slower but are more dependable as they follow set procedures and are properly documented.