Question

Oral communication is often considered a non-reliable medium that has no legal proof. However, it remains the most popular method of communication in organisations.

Give any four reasons to support the above statements.

Answer 1

1. Quick and Immediate Feedback: Oral communication allows for instant responses, clarifications, and real-time discussion, making it ideal for quick decision-making.
2. Personal Connection and Trust Building: It builds personal rapport and trust through tone, expressions, and body language, which are missing in written communication.
3. Flexibility and Spontaneity: It supports dynamic conversations without the need for preparation or formal structure, making it time-efficient.
4. Effective for Complex or Sensitive Topics: Oral communication is better suited for negotiations, conflict resolution, and motivation, where tone and emotions are crucial.