Question

Ms. Apurva needs help in identifying that which training should be given to which employee. Mr. Jayprakash Singh is doing many mistakes while doing his work as there is some problem in the method he is using. Ms. Nisha Mishra, is using the traditional method of pen and paper for keeping the records because she is not able to use computer's latest software. Mr. Dhaiya Khatri is a new employer who needs to acquaint with the new work environment.

Please help her in identifying and explain which type of training is to be given to her employees.

Answer 1

Training types for Ms. Apurva's employees:

1. Remedial training for Mr. Jayprakash Singh:
   • Reason: He frequently makes mistakes in his work because he uses the wrong techniques.
   • Purpose: The purpose is to teach proper task execution, enhance accuracy, and fix work defects.
   • Benefits: It increases employee confidence, lowers errors, and saves money.
2. Refresher training for Ms. Nisha Mishra:
   • Reason: She has to master the newest computer software for record-keeping because she is still utilizing outdated pen-and-paper techniques.
   • Purpose: The purpose is to keep staff members' knowledge and abilities up to date as work practices and technology evolve.
   • Benefits: It includes increased productivity, shorter processing times, and better data management.
3. Induction or orientation training for Mr. Dhaiya Khatri:
   • Reason: He needs to connect himself with the company's culture, policies, and work environment as a new hire.
   • Purpose: The purpose is to educate new hires about their roles, coworkers, and the organizational framework.
   • Benefits: It includes lowering anxiety, boosting self-esteem, and improving job satisfaction.