Question

Mr. Khatri is the Head of the Sales Department in Global Max Ltd. He used different leadership styles in different situations.

1. He took all decisions by himself when they have to meet the target in limited time.
2. When the Sales Department had to predict future sales of the coming year, Mr. Khatri considered the opinions and suggestions given by his subordinates.
3. For the routine activity/work, he gives full freedom to take decisions to his subordinates.

Identify and explain the leadership styles used in the above situations.

Answer 1

Mr. Khatri uses different leadership styles based on different situations, which shows that he follows a situational leadership approach. The three leadership styles used are:

1. This is an example of autocratic leadership, where the leader takes complete control and expects immediate compliance. It is suitable in urgent situations when quick decisions are necessary and there is no time for discussion.
2. This shows the use of democratic leadership, where the leader involves subordinates in decision-making. It builds team participation, boosts morale, and results in more accurate and accepted decisions.
3. This reflects the laissez-faire leadership style, where the leader gives complete independence to team members in handling their tasks. It works well when the team is experienced, responsible, and capable of working without constant supervision.

Mr. Khatri effectively adapts his leadership style based on the urgency and nature of the task and the capabilities of the team, which is a mark of a successful and flexible leader.