Question

Morale is the attitude of staff towards work co-employees and the organisation. In this context, what does ‘friction among employees’ indicate?

Answer 1

In the context of morale, ‘friction among employees’ indicates conflict, misunderstanding, or lack of harmony between staff members. It reflects poor interpersonal relationships, jealousy, rivalry, and frequent disagreements at the workplace. Such friction leads to a negative work environment, reduces cooperation, and hampers teamwork. When employees are unable to work together smoothly, it causes dissatisfaction, lowers morale, and ultimately affects the overall performance and productivity of the organisation. Therefore, friction among employees is a strong sign of low morale and poor workplace unity.