Question

Explain the three-tier quasi-judicial machinery under the Act.

Answer 1

The three-tier quasi-judicial machinery as follows:

1. District Commission:
   Meaning:
   A consumer dispute redressal commission at each district established by the State
   The government is known as District Commission.
   Territorial Jurisdiction -
   Territorial Jurisdiction of district commission is the entire district in which it is established.
   Monetary Jurisdiction -
   District Commission shall have jurisdiction to entertain complaints where the value of the goods or services paid as consideration does not exceed Rs. one crore.
   Appeal -
   Any person aggrieved by an order made by the District Commission may prefer an appeal against such order to the State Commission within a period of forty-five· days from the date of the order, in such form and manner, as may be prescribed.
2. State Commission:
   Meaning:
   A consumer dispute redressal commission at the state level established by the State.
   The government is known as State Commission. It is also called as State Consumer Disputes Redressal Commission.
   Territorial Jurisdiction - 
   It can entertain original cases as well as appeals against the order of District Commission is within the geographical limits of the state.
   Monetary Jurisdiction -
   To entertain complaints where the value of the goods or services paid as consideration, exceeds Rs. one crore, but does not exceed Rs. ten crores.
   Appeal - 
   Any person aggrieved by an order made by the State Commission may prefer an appeal against such order to the National Commission within a period of thirty days from the date of the order in such form and manner as may be prescribed.
3. National Commission:
   Meaning:
   A consumer dispute redressal forum at the National level established by the Central
   The government by notification is known as the National Commission. It is also called as the National.
   Consumer Disputes Redressal Commission.
   Territorial Jurisdiction - 
   It can entertain original cases as well as appeals against the order of State.
   The commission is within the geographical limits of the state.
   Monetary Jurisdiction -
   To entertain complaints where the value of the goods or services paid as consideration exceeds Rs. ten crores.
   Appeal - 
   Any person, aggrieved by an order made by the National Commission may prefer an appeal against such order to the Supreme Court within a period of thirty days from the date of the order.