Question

Explain the features of a good control system.

Answer 1

1. Accuracy: It should provide accurate and reliable information for decision-making. Wrong data can lead to poor corrective actions.
2. Timeliness: It must provide control information quickly enough to take corrective action on time.
3. Flexibility: A good control system should be able to adapt to changes in the environment, technology, or processes.
4. Simplicity: It should be easy to understand and operate, avoiding unnecessary complexity.
5. Economical: The cost of operating the control system should be less than the benefits it delivers.
6. Focus on Exceptions: It should highlight significant deviations only, so management can focus on major issues (Management by Exception).
7. Integration with Planning: Control should be closely linked to plans and objectives. Without plans, there’s nothing to control.
8. Objectivity: Standards and measurements should be quantitative and unbiased where possible.