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Video tutorials - Communication Skills: Business Correspondence B.E. University of Mumbai

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Business Correspondence [00:28:25]
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Business Correspondence
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Description

  • Principles of business correspondence
  • Parts of a business letter
  • Formats (Full‐block/Complete block, Modified block, Semi‐block)
  • Types of letters: Enquiry letters and replies to enquiry (enquiry about a product, service or information, asking for a quotation, placing an order and replies to the same) letters of Claim and Adjustment.
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