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Video tutorials - Business Studies: Business Finance and Marketing - Consumer Protection CBSE 12th CBSE

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InstituteCBSE
Subject  Business Studies
Topic  Business Finance and Marketing - Consumer Protection

Video Series

We have provided more than 1 series of video tutorials for some topics to help you get a better understanding of the topic.

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shaalaa.com | Consumer Protection-Introduction

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Consumer Protection-Introduction [00:20:01]
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Consumer Protection
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Description

Units/Topics-

Concept and importance of consumer protection

  • Consumer protection Act 1986: Meaning of consumer
  • Rights and responsibilities of consumers Who can file a complaint against whom? Redressal machinery Remedies available
  • Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs).
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