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Micheal Vaz solutions for 12th Board Exam OCM chapter 5 - Consumer Protection

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Micheal Vaz Micheal Vaz Class 12 Organisation of Commerce and Management

Micheal Vaz Class 12 Organisation of Commerce and Management - Shaalaa.com

Chapter 5: Consumer Protection

Select the proper optionMatch the correct pairsWrite a word or a phraseDistinguish between the followingWrite short note on the followingTrue or FalseWrite short answer of the following.Answer the following question

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Select the proper option [Page 137]

Select the proper option | Q 1 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving
the complaints of the consumers.

  • Two-tier

  • Five-tier

  • Three-tier

Select the proper option | Q 2 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
In the modern competitive market, consumer is regarded as the ________.

  • King

  • Agency

  • Superintendent

Select the proper option | Q 3 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
A District Forum can entertain the claims up to Rs ________.

  • 10 lakh

  • 20 lakh

  • 1 crore

Select the proper option | Q 4 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
State Consumer Dispute Redressal Commission is popularly known as ________.

  • National Commission

  • State Commission

  • District Forum

Select the proper option | Q 5 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
The President of State Commission is ________.

  • District Court Judge

  • Supreme Court Judge

  • High Court Judge

Select the proper option | Q 6 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
Amendments were introduced to Consumer Protection Act in the year 1993 and ________.

  • 1998

  • 2000

  • 2002

Select the proper option | Q 7 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
Any person who does not agree with the decision of State Commission can appeal to the ________.

  • Supreme Court

  • High Court

  • National Commission

Select the proper option | Q 8 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
Right to ________ restricts monopolistic tendencies in the market.

  • information

  • choose

  • safety

Select the proper option | Q 9 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
The Government has established ________ to settle the consumer disputes by compromise.

  • Lok Adalat

  • District Forum

  • Supreme Court

Select the proper option | Q 10 | Page 137

Select the proper option from the options given below and rewrite the complete sentence:
National Commission has ________ members in addition to the president.

  • 2

  • 3

  • 4

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Match the correct pairs [Page 137]

Match the correct pairs | Q 1 | Page 137

Match the correct pairs.

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Write a word or a phrase [Page 138]

Write a word or a phrase | Q 1 | Page 138

Write a word or a phrase or a term which can substitute the following.
The right of a consumer which allows him to express his views.

Write a word or a phrase | Q 2 | Page 138

Write a word or a phrase or a term which can substitute following.
The right of a consumer which creates awareness in him about his rights.

Write a word or a phrase | Q 3 | Page 138

Write a word or a phrase or a term which can substitute the following.
A consumer disputes redressal agency that handles the claims of above Rs 20 lakh up to Rs 1 crore

Write a word or a phrase | Q 4 | Page 138

Write a word or a phrase or a term which can substitute  the following.
Non-profit and non-political independent groups working for a definite cause.

Write a word or a phrase | Q 5 | Page 138

Write a word or a phrase or a term which can substitute the following.
A consumer dispute redressal agency that handles claims up to rupees twenty lakhs.

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Distinguish between the following [Page 138]

Distinguish between the following | Q 1 | Page 138

Distinguish between the following:

District Forum and State Commission.

Distinguish between the following | Q 2 | Page 138

Distinguish between the following: 

State commission and National commission.

Distinguish between the following | Q 3 | Page 138

Distinguish between the following:
National Commission and District Forum.

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Write short note on the following [Page 138]

Write short note on the following | Q 1 | Page 138

Write short note on the following.

Rights of consumers.

Write short note on the following | Q 2 | Page 138

Write short note on the following.
Responsibilities of consumers

Write short note on the following | Q 3 | Page 138

Write short note on the following.
National Commission

Write short note on the following | Q 4 | Page 138

Write short note on the following.
State Commission

Write short note on the following | Q 5 | Page 138

Write short note on the following.
Role of NGOs in consumer protection.

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise True or False [Page 138]

True or False | Q 1 | Page 138

State with reasons whether the following statement is True or False.
The consumer protection act was passed in the interest of the sellers.

  • True 

  • False 

True or False | Q 2 | Page 138

State with reasons whether the following statement is True or False.
In India consumer protection act is not required.

  • True

  • False 

True or False | Q 3 | Page 138

State with reasons whether the following statement is True or False.
Lok Adalat can rightly be described as “people's court”.

  • True 

  • False 

True or False | Q 4 | Page 138

State with reasons whether the following statement is True or False.
The Consumer Protection Act is a blessing for consumers.

  • True

  • False 

True or False | Q 5 | Page 138

State with reasons whether the following statement  True or False.
The Government alone is fighting for consumer protection.

  • True 

  • False 

True or False | Q 6 | Page 138

State with reasons whether the following statement is True or False.
Order issued by District Forum on a complaint is final.

  • True

  • False 

True or False | Q 7 | Page 138

State with reasons whether the following statement True or False.
Consumer, being the king of the market, does not have any responsibilities.

  • True 

  • False 

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Write short answer of the following. [Page 138]

Write short answer of the following. | Q 1 | Page 138

Write short answer of the following.
Explain any five rights of Consumers.

Write short answer of the following. | Q 2 | Page 138

Write short note on the following:

Importance of consumer protection

Write short answer of the following. | Q 3 | Page 138

Write short answer of the following.
Why is the enactment of Consumer Protection Act important for consumers?

Write short answer of the following. | Q 4 | Page 138

Write short answer of the following.
What do you mean by Consumer?

Write short answer of the following. | Q 5 | Page 138

Write short answer of the following.
What is the jurisdiction of National Commission?

Write short answer of the following. | Q 6 | Page 138

Write short answer of the following.
What is the jurisdiction of the State Commission?

Write short answer of the following. | Q 7 | Page 138

Write short answer of the following.
What functions do NGOs perform for consumers?

Write short answer of the following. | Q 8 | Page 138

Write short answer of the following.
State the responsibilities of consumers.

Micheal Vaz solutions for 12th Board Exam OCM Chapter 5 Exercise Answer the following question [Page 139]

Answer the following question | Q 1 | Page 139

Answer the following question.
What do you mean by Consumer protection? Explain its importance.

Answer the following question | Q 2 | Page 139

Answer the following question
What do you mean by consumer? Explain various rights of consumer.

Chapter 5: Consumer Protection

Select the proper optionMatch the correct pairsWrite a word or a phraseDistinguish between the followingWrite short note on the followingTrue or FalseWrite short answer of the following.Answer the following question

Micheal Vaz Micheal Vaz Class 12 Organisation of Commerce and Management

Micheal Vaz Class 12 Organisation of Commerce and Management - Shaalaa.com

Micheal Vaz solutions for 12th Board Exam Organisation of Commerce and Management chapter 5 - Consumer Protection

Micheal Vaz solutions for 12th Board Exam OCM chapter 5 (Consumer Protection) include all questions with solution and detail explanation. This will clear students doubts about any question and improve application skills while preparing for board exams. The detailed, step-by-step solutions will help you understand the concepts better and clear your confusions, if any. Shaalaa.com has the Maharashtra State Board Micheal Vaz Class 12 Organisation of Commerce and Management solutions in a manner that help students grasp basic concepts better and faster.

Further, we at Shaalaa.com provide such solutions so that students can prepare for written exams. Micheal Vaz textbook solutions can be a core help for self-study and acts as a perfect self-help guidance for students.

Concepts covered in 12th Board Exam Organisation of Commerce and Management chapter 5 Consumer Protection are Concept of Consumer Protection, Legal Redressal Machinery Under Consumer Protection Act 1986, Role of Consumer Organizations and Non-governmental Organizations (NGOs), Consumer Awareness, Consumer Protection Act 1986.

Using Micheal Vaz 12th Board Exam solutions Consumer Protection exercise by students are an easy way to prepare for the exams, as they involve solutions arranged chapter-wise also page wise. The questions involved in Micheal Vaz Solutions are important questions that can be asked in the final exam. Maximum students of Maharashtra State Board 12th Board Exam prefer Micheal Vaz Textbook Solutions to score more in exam.

Get the free view of chapter 5 Consumer Protection 12th Board Exam extra questions for OCM and can use Shaalaa.com to keep it handy for your exam preparation

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