Balbharati solutions for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board chapter 5 - Emerging Modes of Business [Latest edition]

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Balbharati solutions for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board chapter 5 - Emerging Modes of Business - Shaalaa.com
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Solutions for Chapter 5: Emerging Modes of Business

Below listed, you can find solutions for Chapter 5 of Maharashtra State Board Balbharati for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board.


Exercise
Exercise [Pages 108 - 111]

Balbharati solutions for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board Chapter 5 Emerging Modes of Business Exercise [Pages 108 - 111]

Select the correct option and rewrite the sentence.

Exercise | Q 1. (A) 1. | Page 108

For Online transactions, ______ is required.

  • registration

  • trading

  • business

Exercise | Q 1. (A) 2. | Page 108

The term 'e-business' is derived from the term ___________ and e-commerce.

  • Cash

  • e-pay

  • e-mail

Exercise | Q 1. (A) 3. | Page 108

The transactions under ____________ are between consumers and consumers.

  • B2B

  • C2C

  • B2C

Exercise | Q 1. (A) 4. | Page 108

The process of contracting a business function to someone else is called as ____________.

  • outsourcing

  • trading

  • e-business

Exercise | Q 1. (A) 5. | Page 108

In online shopping customers put the product in the ____________.

  • shopping mall

  • shopping cart

  • shopping bag

  • account

  • digital cart

Exercise | Q 1. (B) | Page 109

Match the pairs:

Group ‘A’

Group ‘B’

A) E-business

1) Consumer to consumer

B) B2C

2) Exist everywhere

C) Outsourcing

3) First step

D) Digital cash

4) Business to Consumer

E) Registration

5) Electronic business

 

6) BPO

 

7) RTO

 

8) Efficient business

 

9) Exist only in cyberspace

 

10) Last step

Exercise | Q 1. (C) 1) | Page 109

Give one word/term/phrase for the following sentence.

The stage where the goods bought are delivered to the customer.

Exercise | Q 1. (C) 2) | Page 109

Write the word or phrase or term which can substitute the following:

The term derived from the terms e-mail and e-commerce.

Exercise | Q 1. (C) 3) | Page 109

Give one word/term/phrase for the following sentence.

The transaction which is done with the help of the internet.

Exercise | Q 1. (C) 4) | Page 109

Write a word or phrase a term that can substitute the following:

The first step is an online transaction.

Exercise | Q 1. (C) 5) | Page 109

Write a word or phrase or a term which can substitute the following:

The process of contracting a business function to specialized agencies.

Exercise | Q 1. (C) 6) | Page 109

Give one word/term/phrase for the following sentence.

A subset of outsourcing.

Exercise | Q 1. (C) 7) | Page 109

Give one word/term/phrase for the following sentence.

Sub-segment of BPO

Exercise | Q 1. (C) 8) | Page 109

Give one word/term/phrase for the following sentence.

One of the value-added BPO service which involves legal work.

State whether following statements are true or false.

Exercise | Q 1. (D) 1) | Page 109

It is easy to set up e-business as compared to traditional business.

  • True 

  • False 

Exercise | Q 1. (D) 2) | Page 109

The term e-business is derived from the term e-mail and e-commerce.

  •  True

  • False

Exercise | Q 1. (D) 3) | Page 109

E-business allows you to work across the globe in any field.

  • True

  • False

Exercise | Q 1. (D) 4) | Page 109

LPO stands for legal product outsourcing.

  • True

  • False

Exercise | Q 1. (D) 5) | Page 109

KPO requires advanced analytical and technical skills.

  • True

  • False

Exercise | Q 1. (D) 6) | Page 109

With the help of outsourcing, the company cannot focus on the core areas.

  • True

  • False

Exercise | Q 1. (E) 1) | Page 109

Find the odd one.

  • BPO

  • RTO

  • LPO

  • KPO

Exercise | Q 1. (E) 2) | Page 109

 Find the odd one.

  • B2B

  • B2C

  • A2Z

  • C2C

Exercise | Q 1. (E) 3) | Page 109

Find the odd one.

  • Debit card

  • Credit card

  • Aadhar card

  • ATM card

Complete the sentence.

Exercise | Q 1. (F) 1) | Page 109

E-business is an abbreviation for ____________.

Exercise | Q 1. (F) 2) | Page 109

The term e-business came into existence in the year __________.

Exercise | Q 1. (F) 3) | Page 109

E-business means using the ___________ to connect people and process.

Exercise | Q 1. (F) 4) | Page 109

E-business is ___________ of e-commerce.

Exercise | Q 1. (F) 5) | Page 109

E-commerce is ________ of e-business.

Exercise | Q 1. (F) 6) | Page 109

The process of contracting a business function to specialized agencies is known as ______.

Exercise | Q 1. (G) | Page 110

Select the correct option and complete the table.

(Business to Business, First step, e-commerce, payment mechanism, e-business)

  Group A GroupB
A) Registration ____________
B) Superset of e-commerce ____________
C) ____________ Last step
D) Subset of E-business ____________
E) ____________ B2B
Exercise | Q 1. (H) 1) | Page 110

Answer in one sentence.

What is E-business?

Exercise | Q 1. (H) 2) | Page 110

Answer in one sentence.

What is outsourcing?

Exercise | Q 1. (H) 3) | Page 110

Answer in one sentence.

What is Online Transaction?

Exercise | Q 1. (H) 4) | Page 110

 Answer in one sentence.

What is a shopping cart?

Exercise | Q 1. (H) 5) | Page 110

Answer in one sentence.

What is digital cash?

Exercise | Q 1. (H) 6) | Page 110

 Answer in one sentence.

What is BPO?

Exercise | Q 1. (H) 7) | Page 110

Answer in one sentence.

What is KPO?

Exercise | Q 1. (H) 8) | Page 110

Answer in one sentence.

What is LPO?

Exercise | Q 1. (I) 1) | Page 110

Correct the underlined word and rewrite the following sentence.

E-business is hard to start.

Exercise | Q 1. (I) 2) | Page 110

Correct the underlined word and rewrite the following sentence.

There are five stages of online transactions.

Exercise | Q 1. (I) 3) | Page 110

Correct the underlined word and rewrite the following sentence.

Registration is the Last step in online transactions.

Exercise | Q 1. (I) 4) | Page 110

Correct the underlined word and rewrite the following sentence.

 Digital cash is a form of plastic currency.

Exercise | Q 1. (I) 5) | Page 110

Correct the underlined word and rewrite the following sentence.

KPO includes less knowledge-based and specialized work.

Exercise | Q 1. (J) 1) | Page 110

Arrange in proper order.

Purchase or sale, Delivery stage, Pre-purchase or sale.

Exercise | Q 1. (J) 2) | Page 110

Arrange in proper order.

Placing an orders, Cash on delivery, Registration

Exercise | Q 2. 1) | Page 110

Explain the following term/concept.

E-business

Exercise | Q 2. 2) | Page 110

Explain the following term/concept.

B2B

Exercise | Q 2. 3) | Page 110

Explain the following term/concept.

B2C

Exercise | Q 2. 4) | Page 110

Explain the following term/concept.

C2C

Exercise | Q 2. 5) | Page 110

 Explain the following term/concept.

Outsourcing

Exercise | Q 2. 6) | Page 110

Explain the following term/concept.

BPO

Exercise | Q 2. 7) | Page 110

Explain the following term/concept.

LPO

Exercise | Q 2. 8) | Page 110

Explain the following term/concept.

KPO

Exercise | Q 3. 1. | Page 110

Study the following case/situation and express your opinion.

Abhay purchases some gift articles online from www.flipkart.com. At the same time, Sheetal purchased a gift from e-bay.com.

i. Which website is related to C2C?

ii. Which website is related to B2C?

iii. What first step does Abhay need to follow?

Exercise | Q 3. 2. | Page 111

Study the following case/situation and express your opinion.

Satvik purchases a watch from Titan shop and his friend Shambhavi purchases a watch from online shopping sites.

i. Which shopping is from a traditional business?

ii. Which shopping is from e-business?

iii. Which business involved high risk?

Exercise | Q 3. 3. | Page 111

Study the following case/situation and express your opinion.

Mr. Ved made his payment by cheque at the same time Mr. Shlok made his payment by fund transfer.
  1. Whose payment is faster?
  2. Whose payment is related to traditional business?
  3. Whose payment is related to e-business?
Exercise | Q 4. 1) | Page 111

Distinguish between.

Traditional business and E-business

Exercise | Q 4. 2) | Page 111

Distinguish between.

E-business and E-commerce

Exercise | Q 4. 3) | Page 111

Distinguish between.

BPO and KPO

Exercise | Q 5. 1) b. | Page 111

Illustrate outsourcing with suitable examples.

Answer in brief.

Exercise | Q 5. 1) a. | Page 111

What is outsourcing? 

Exercise | Q 5. 2) | Page 111

What is BPO? Explain in detail?

Exercise | Q 5. 3) | Page 111

What is KPO? Explain in detail.

Exercise | Q 5. 4) | Page 111

What is LPO? Explain in detail.

Exercise | Q 6. 1) | Page 111

Justify the following statement.

It is easy to set up e-business as compared to traditional business.

Exercise | Q 6. 2) | Page 111

Justify the following statement.

E-business allows users to work across the globe in any field.

Exercise | Q 6. 3) | Page 111

Justify the following statement.

Online transaction is done with the help of the internet.

Attempt the following.

Exercise | Q 7. 1) a. | Page 111

What are the advantages of e-business?

Exercise | Q 7. 1) b. | Page 111

What are the disadvantages of e-business?

Exercise | Q 7. 2) | Page 111

What are the types of e-business? Explain.

Exercise | Q 7. 3) | Page 111

What are the advantages of outsourcing?

Exercise | Q 7. 4) | Page 111

What are the disadvantages of outsourcing?

Answer the following.

Exercise | Q 8. 1) | Page 111

Explain the steps involved in online transactions.

Exercise | Q 8. 2) c. | Page 111

What are the disadvantages of outsourcing?

Exercise | Q 8. 2) a. | Page 111

Answer in one sentence.

What is outsourcing?

Exercise | Q 8. 2) b. | Page 111

What are the advantages of outsourcing?

Solutions for Chapter 5: Emerging Modes of Business

Exercise
Balbharati solutions for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board chapter 5 - Emerging Modes of Business - Shaalaa.com

Balbharati solutions for Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board chapter 5 - Emerging Modes of Business

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Concepts covered in Organisation of Commerce and Management (OCM) 12th Standard HSC Maharashtra State Board chapter 5 Emerging Modes of Business are Concept of E-business, Scope of E-business, Benefits of E-business, Limitations of E-business, Online Transaction, Outsourcing, Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), Legal Process Outsourcing (LPO).

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