Topics with syllabus and resources
1 Communication Theory
syllabus ▼
- The communication process
- Objectives
- Barriers to communication
- Methods of communication
- Formal and informal channels of communication in a business organization
- Techniques to improve communication (Listening, speaking, reading, writing).
2 Grammar and Vocabulary
syllabus ▼
- Pairs of confused words
- Common errors
- Use of articles, prepositions, apostrophes
- Agreement of the verb with the subject
- One‐word substitution
- Synonyms and antonyms.
3 Business Correspondence
syllabus ▼
- Principles of business correspondence
- Parts of a business letter
- Formats (Full‐block/Complete block, Modified block, Semi‐block)
- Types of letters: Enquiry letters and replies to enquiry (enquiry about a product, service or information, asking for a quotation, placing an order and replies to the same) letters of Claim and Adjustment.
4 Summarization and Comprehension
syllabus ▼
- Technical and industry‐oriented passages (not less than 400 words).
5 Technical Writing
syllabus ▼
- Framing definitions
- writing instructions
- language exercises based on types of expositions (description of an object, explanation of a process).
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Question PapersVIEW ALL [17]
- 2017 - 2018 October
Communication Skills - B.Sc. - University of Mumbai question paper - 2016 - 2017 October
Communication Skills - B.Sc. - University of Mumbai question paper - 2014 - 2015 November
Communication Skills - B.E. - University of Mumbai question paper - 2014 - 2015 May
Communication Skills - B.E. - University of Mumbai question paper - 2013 - 2014 November
Communication Skills - B.E. - University of Mumbai question paper - 2013 - 2014 May
Communication Skills - B.E. - University of Mumbai question paper - 2012 - 2013 May
Communication Skills - B.E. - University of Mumbai question paper
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