BE Production Engineering Semester 2 (FE First Year)University of Mumbai
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Communication Skills CBCGS 2017-2018 BE Production Engineering Semester 2 (FE First Year) Question Paper Solution

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Communication Skills
CBCGS
2017-2018 December
Marks: 40

N.B (1) Question No.1 compleury .

(2) Attempt any three out of five questions.


[10]1
[3]1.a

Write a short note on objectives of communication.

Concept: Objectives of Communication Theory
Chapter: [1] Communication Theory
[2]1.b

Read each sentence and fill the blank spaces choosing the correct article in it. 

  1. Are you coming to________ party next Saturday?
  2. She was wearing True__________ ugly dress when she met him.
Concept: Concept of Grammar and Vocabulary
Chapter: [2] Grammar and Vocabulary
[3]1.c

Write short note on modified block format with its diagrammatic representation.

Concept: Formats in Business Correspondence
Chapter: [3] Business Correspondence
[2]1.d

Construct the technical definition of the Electric bell .

Concept: Technical Writing : Techniques to Define an Object
Chapter: [5] Technical Writing

Construct the technical definition of the Clinical thermometer .

Concept: Technical Writing : Techniques to Define an Object
Chapter: [5] Technical Writing
[10]2
[3]2.a

Explain 7 C's of effective written communication.

Concept: Language Skills in Communication Theory
Chapter: [1] Communication Theory
[2]2.b

Explain merits of oral communication.

Concept: Language Skills in Communication Theory
Chapter: [1] Communication Theory
[5]2.c

As the Purchase Manager of Elixir society, you have ordered some computers and scanner for your office to Global systems limited. Which you had ordered from them as reached you in a damaged condition. Make a complaint to company and demand replacement or suitable compensation. Invent necessary details (use complete block form.).

Concept: Formats in Business Correspondence
Chapter: [3] Business Correspondence
[10]3
[3]3.a

Write short note of Chronomics .

Concept: Barriers to Communication
Chapter: [1] Communication Theory
[2]3.b

                                             Match the following

A B
1. Full block form. a) claim letter
2. Letterhead. b) body of a letter is punctuated
3. Demanding for compensation. c) no indent
4. Open punctuation. d) logo

 

Concept: Types of Letters in Business Correspondence
Chapter: [3] Business Correspondence
[5]3.c

You have opened new shop stationary in node of your city. Write a letter of enquiry for different items for your shop from wholesale dealers from Mumbai. Mention all details regarding different varieties, colour, quality and prices etc while you need for your shop. (Used modified block).

Concept: Formats in Business Correspondence
Chapter: [3] Business Correspondence
[10]4
[2]4.a

Write short note on qualities of good speaker.

Concept: Language Skills in Communication Theory
Chapter: [1] Communication Theory
[6]4.b

Write a short on Significance of a feedback concept .

Concept: Communication Cycle of Communication Theory
Chapter: [1] Communication Theory

Write a short on You attitude concept.

Concept: Communication Cycle of Communication Theory
Chapter: [1] Communication Theory
[2]4.c

Identify the barrier.

He is set on Bank.

Concept: Barriers to Communication
Chapter: [1] Communication Theory

Identify the barrier.

Everything is wrong in this company.

Concept: Barriers to Communication
Chapter: [1] Communication Theory
[10]5
[3]5.a

Explain in detail cultural barriers.

Concept: Barriers to Communication
Chapter: [1] Communication Theory
[4]5.b

Provide one word substitute for the following sentence. (Any two).

1. One who copies from other writers literary theft.
2. One who does a thing for pleasure and not as a profession.
3. A place where ships seek shelter.

Concept: Lexicon in Grammar and Vocabulary
Chapter: [2] Grammar and Vocabulary
[3]5.c

State the difference between warning and caution.

Concept: Writing Instructions
Chapter: [5] Technical Writing
[10]6
[5]6.a

Describe the following objects giving definition diagram component and working of calculator.

Concept: Information Communication Technology (Ict) Enabled Communication Media
Chapter: [6] Information Communication Technology

Describe the following objects giving definition diagram component and working of voltmeter. 

Concept: Information Communication Technology (Ict) Enabled Communication Media
Chapter: [6] Information Communication Technology
[5]6.b

Read the following passage carefully and answer the questions given below.

The new year is the time for resolution. Mentally; at least most of us gold compile for midable list of do's and don'ts. The same old favorites recur year in and year out with the children, do a thousand and one job about the house, be nice to people we don't like, drive carefully, and take the dog for a walk everyday. Past experience has taught us that certain accomplishment are beyond attainment. If we remain deep rooted liars, it is only because we have CEO of 10 experienced that frustration that results from failure.

Most offers sale in our efforts at self improvement because our schemes are too ambitious and we never have time to carry them out. We also make the fundamental error of announcing our resolution to everybody so that we look even more foolish when we sleep back into our bad old way. Aware of this pitfalls, this year I attempted to keep my resolution to myself. I Limited myself 2 modest ambitions, to do physical exercise every morning and to read more in the evening. An overnight party on New Year eve provide me with a good excuse for not carrying out other of this new resolution on the first day of the year, but on the second, I applied myself assiduously to the task.

The daily exercise lasted only 11 minutes and I propose to do them early in the morning before anyone had got up. The self discipline required to drag myself out of bed 11 minutes earlier than usual watch considerable. Nevertheless, I manage to Creep down into the living room for two days before anyone found me out. After jumping about in the carpet and twisted the human frame into an comfortable position. I sat down at the breakfast table in an exhausted condition. It was this that betrayed me. The next morning the whole family

proved in to watch the performance. That was really unsettling but I sended of the terms and jeeps of the family good humoeedly and soon everybody got used to the idea. However my enthusiasm waned, the time I spent at exercise gradually diminished. Little by little the 11 minutes fell to zero. Buy January 10th I was back to where I had started from. I argued that if I spend less time exhausting myself at exercises in the morning. I hold keep my mind fresh for reading when I got home from work. Resisting the Hypnotizing effect of television, I sat in my room for a few evening with my eyes glued to a book. One night, however, felling cold and lonely, I went downstairs and set in front of the television pretending to read. That provide to be my undoing, Fortune got back to the old habit habit of dozing off in front of the screen. I still haven't given up my resolution to do more reading. In fact I have just bought a book entitled 'How to read a Thousand Words per minute'. Perhaps it will solve problem, but I just have not had time to read it.

  1. Why most of us fail in our efforts for self improvement?
  2. Why is it a basic mistake to announce our resolution to everybody?
  3.  Why did the writer not carry out his resolution on New Year's day.
  4. Find out the word in the above passage which convey the similar meaning to the following a. Overwhelming b. Drawbacks
  5.  Give suitable title for passage.
Concept: Summarization and Comprehension: Passages to Test the Analytical Skills and Expression
Chapter: [4] Summarization and Comprehension

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