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Business Studies Set 1 2014-2015 ISC (Commerce) Class 12 Question Paper Solution

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Business Studies [Set 1]
Marks: 100Academic Year: 2014-2015
Date: March 2015
  • Attempt all questions from part I
  • Attempt any five questions from part II

Part-I
[30]1
[2]1.i

Answer the following question:

Recruitment is a two-way process. Explain.

Concept: Staff Recruitment
Chapter: [0.0103] Staff Recruitment
[2]1.ii

Answer the following question:

What is meant by the halo effect in interviewing?

Concept: Selection Procedures
Chapter: [0.0104] Staff Selection
[2]1.iii

Answer briefly the following questions:

State any two differences between training and development.

Concept: Staff Training
Chapter: [0.0105] Staff Training
[2]1.iv

Answer the following question:

State two conditions where the piece-rate system is most suitable.

Concept: Method of Wage Payment
Chapter: [0.0108] Staff Remuneration
[2]1.v

Answer the following question:

Define motivation.

Concept: Staff Motivation
Chapter: [0.010700000000000001] Staff Motivation
[2]1.vi

Answer the following question:

Give any two advantages of the Laissez-Faire style of leadership.

Concept: Leadership Styles
Chapter: [0.0109] Staff Leadership
[2]1.vii

Answer the following question:

What is meant by dry promotion?

Concept: Dry Promotion and Upgrading
Chapter: [0.0111] Staff Promotion and Transfer
[2]1.viii

Answer the following question:

Explain the significance of remedial transfer.

Concept: Types of Transfer
Chapter: [0.0111] Staff Promotion and Transfer
[2]1.ix

Answer the following question:

Why layoff is considered to be a softer version of retrenchment?

Concept: Retrenchment
Chapter: [0.011200000000000002] Staff Separation
[2]1.x

Answer the following question:

Explain the two types of vertical communication.

Concept: Types of Communication
Chapter: [0.021] Business Communication
[2]1.xi

Answer the following question:

Mention two limitations of oral communication.

Concept: Method of Communication
Chapter: [0.021] Business Communication
[2]1.xii

Answer the following question:

State any two pre-requisites for passing a special resolution in a meeting.

Concept: Types of Report
Chapter: [0.022000000000000002] Business Correspondence
[2]1.xiii

Answer the following question:

Differentiate between a statutory report and a non-statutory report.

Concept: Types of Report
Chapter: [0.022000000000000002] Business Correspondence
[2]1.xiv

Answer the following question:

State one advantage and one disadvantage of using a window envelope.

Concept: Business Letters
Chapter: [0.022000000000000002] Business Correspondence
[2]1.xv
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[1]1.xv.1

Expand the following:

LAN

Concept: Online Means of Conducting Business
Chapter: [0.045] Online Means of Conducting Business
[1]1.xv.2

Expand the following:

WWW

Concept: Online Means of Conducting Business
Chapter: [0.045] Online Means of Conducting Business
Part — II
[14]2
[6]2.i

State and explain any three steps involved in the selection procedure.

Concept: Selection Procedures
Chapter: [0.0104] Staff Selection
[8]2.ii

Differentiate between the wage incentive plans given by Halsey and Rowan. 

Concept: Method of Wage Payment
Chapter: [0.0108] Staff Remuneration
[14]3
[6]3.i

Define training. Give any four benefits that an employee can get from training.

Concept: Staff Training
Chapter: [0.0105] Staff Training
[8]3.ii

With the help of a diagram, explain the hierarchy of needs as given by Ma slow.

Concept: Maslow’s Hierarchy of Needs
Chapter: [0.010700000000000001] Staff Motivation
[14]4
[6]4.i

State any two advantages and any two disadvantages of merit based promotion.

Concept: Basis of Promotion
Chapter: [0.0111] Staff Promotion and Transfer
[8]4.ii

Define performance appraisal. Briefly explain the pros and cons of staff appraisal of subordinates by their superiors. 

Concept: Performance Appraisal
Chapter: [0.011000000000000001] Staff Appraisal
[14]5
[6]5.i

Explain the various elements of the communication process.

Concept: Elements of the Communication Process
Chapter: [0.021] Business Communication
[8]5.ii
[4]5.ii.1

Answer the following question:

What is a Dictaphone?

Concept: Concept of E-business
Chapter: [0.042] E-business
[4]5.ii.2

Write a short note on :

Email

Concept: Meaning of E-mail
Chapter: [0.023] Current Trends in Business Communication
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[14]6
[6]6.i

Name and explain any three staff locating systems that can be used in a modem organization. 

Concept: Sound Promotion Policy
Chapter: [0.0111] Staff Promotion and Transfer
[8]6.ii

Briefly discuss any three advantages and any three disadvantages of face to face communication. 

Concept: Concept of Communication
Chapter: [0.021] Business Communication
[14]7
[6]7.i

What are the advantages of having a centralized mailing department in an organization? 

Concept: Uses of E-mail
Chapter: [0.023] Current Trends in Business Communication
[8]7.ii
[2]7.ii.1

With reference to board meetings of a company, answer the following :

What should be the frequency of these meetings?

Concept: Job and Manpower Planning
Chapter: [0.0102] Job and Manpower Planning
[2]7.ii.2

With reference to board meetings of a company, answer the following :

What all have the power to convene these meetings?

Concept: Concept of Regulators and Intermediaries
Chapter: [0.051] Regulators and Intermediaries
[2]7.ii.3

With reference to board meetings of a company, answer the following :

What are the rules governing the serving of notice of these meetings?

Concept: Intra Business (Intra B)
Chapter: [0.045] Online Means of Conducting Business
[2]7.ii.4

With reference to board meetings of a company, answer the following :

What course of action should be taken if a quorum is not present for these meetings?

Concept: Sources of Recruitment
Chapter: [0.0103] Staff Recruitment
[14]8
[6]8.i
[2]8.i.1

With reference to visual communication, explain the following: 

Pie diagram

Concept: Method of Communication
Chapter: [0.021] Business Communication
[2]8.i.2

With reference to visual communication, explain the following: 

Bar graph

Concept: Method of Communication
Chapter: [0.021] Business Communication
[2]8.i.3

With reference to visual communication, explain the following: 

Histogram

Concept: Method of Communication
Chapter: [0.021] Business Communication
[8]8.ii

Draft an application in response to an advertisement for the post of a Physics teacher for teaching classes XI and XII. An appropriate Bio-data of the applicant should be prepared and enclosed with the application.

Concept: Interview Letter
Chapter: [0.022000000000000002] Business Correspondence
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