Business Studies Outside Delhi Set 2 2021-2022 Commerce (English Medium) Class 12 Question Paper Solution

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Business Studies [Outside Delhi Set 2]
Marks: 40 CBSE
Commerce (English Medium)
Arts (English Medium)

Academic Year: 2021-2022
Date & Time: 17th May 2022, 10:30 am
Duration: 2h
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General Instructions :

  1. This question paper contains 12 questions.
  2. Question number 1-4 are of 2 marks. These are short-answer type questions and are to be answered in 30-50 words.
  3. Question numbers 5-8 are of 3 marks. These are short-answer type questions and are to be answered in 50-80 words.
  4. Question numbers 9-12 are of 5 marks. These are long-answer type questions and are to be answered in 80-120 words.
  5. There is no overall choice in the question paper. However internal choice has been given in 1 question of 3 marks and 2 questions of 5 marks each.
  6. This question paper contains case/source based questions.

[2]1

Identify and state the step in the process of staffing that creates a pool of prospective job seekers for vacancies in the organization.

Concept: Staffing Process
Chapter: [0.016] Staffing
[2]2

'Gujarat Textiles Ltd.' needs to raise a fund of ₹80 crores. It cannot afford the cost of a public issue, so it was decided to allot its equity shares to institutional investors like LIC and some selected investors.

Identify and explain the method of floating new issues used by 'Gujarat Textiles Ltd.'

Concept: Methods of Floatation in the Primary Market
Chapter: [0.022000000000000002] Financial Markets
[2]3

Give the meaning of the 'Democratic style of Leadership'.

Concept: Leadership Styles
Chapter: [0.017] Directing
[2]4

One of the functions of management completes one cycle of the management process and improves planning in the next cycle in light of the problems that were identified in the existing plans.

Identify and state the function of management discussed above.

Concept: Concept of Controlling
Chapter: [0.018000000000000002] Controlling
[3]5

The Human Resource Department of 'Oberoi's Airlines Pvt. Ltd.' has recently selected 11 pilots. The new pilots have to handle sophisticated equipment. For this, the Human Resource Manager wants to design an off-the-job training program that will help them to improve their performance on their jobs.

Identify and explain the method of training that can be used by the company in the given situation.

Concept: Methods of Training
Chapter: [0.016] Staffing
[3]6
[3]6.a

What is meant by financial incentives?

Concept: Motivation - Financial and Non Financial Incentives
Chapter: [0.017] Directing

State any two financial incentives.

Concept: Motivation - Financial and Non Financial Incentives
Chapter: [0.017] Directing
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OR
[3]6.b

State any three benefits of training to employees.

Concept: Importance of Training and Development
Chapter: [0.016] Staffing
[3]7

Explain the factors affecting the dividend decision.

Concept: Financial Decisions - Financing and Dividend
Chapter: [0.021] Financial Management
[3]8

Explain how controlling helps in 'making efficient use of resources' and 'improving employee motivation'.

Concept: Importance of Controlling
Chapter: [0.018000000000000002] Controlling
[5]9
[5]9.a
[3]9.a.i

Give the meaning of 'Consumer' as per Consumer Protection Act, 2019.

Concept: Meaning of Consumer
Chapter: [0.024] Consumer Protection
[1]9.a.ii

As per the Consumer Protection Act, 2019, for what value of defective goods or deficient services can a complaint be filed at the State Commission?

Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
Chapter: [0.024] Consumer Protection
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[1]9.a.iii

Where can an appeal against the order of the National Commission be made if the aggrieved party is not satisfied by its order?

Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
Chapter: [0.024] Consumer Protection
OR
[5]9.b
[2.5]9.b.i

Explain the following right of a consumer as per the Consumer Protection Act, 2019:

Right to be heard

Concept: Consumer Rights and Responsibilities
Chapter: [0.024] Consumer Protection
[2.5]9.b.ii

Explain the following right of a consumer as per the provisions of the Consumer Protection Act, 2019:

Right to be Informed

Concept: Consumer Rights and Responsibilities
Chapter: [0.024] Consumer Protection
[5]10

Differentiate between the Money Market and Capital Market.

Concept: Types of Financial Market - Capital Market
Chapter: [0.022000000000000002] Financial Markets
[5]11
The Human Resource Manager of Alfa Ltd. a leading air-conditioner manufacturer requires employees for various posts. He wanted to opt for a source of recruitment where the background of potential candidates is sufficiently known. He knew that applicants introduced by present employees or their friends and relatives may prove to be a good source of recruitment.
  1. Identify the external source of recruitment discussed in the above paragraph.
  2. State any four advantages of external sources of recruitment.
Concept: Staffing - Recruitment Process
Chapter: [0.016] Staffing
[5]12
[5]12.a

NB Ltd. is India's largest manufacturer of cement. Its operations are spread throughout the country with 17 modern cement factories. It has a workforce of 9,000 people.

Since its inception, the company has been a trendsetter in the cement industry. The company is planning to grow in the long run and wants to double its capacity in the next 3 years. For this, the Finance Manager has to decide about the quantum of finance to be raised from various long-term sources. For this, he needs to identify various available sources of funds and the proportion of funds from each source.

  1. Identify the financial decision to be taken by the Finance Manager.
  2. State any four factors which would affect the decision identified in (i) above.
Concept: Financial Decisions - Financing and Dividend
Chapter: [0.021] Financial Management
OR
[5]12.b
Myra Ltd. manufacturing televisions is planning to expand its business and requires ₹250 crores for the same. A number of projects are available for the company to invest in and each project has to be evaluated carefully. The Finance Manager of the company has assessed the projects in terms of the rate of return from each project and wanted to select the one with the higher rate of return. But before selecting the project he has to take into consideration other factors also.
  1. Identify and state the financial decision discussed in the above paragraph.
  2. Explain the other factors that the Finance Manager should consider before selecting the project.
Concept: Financial decisions - investment
Chapter: [0.021] Financial Management

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