Business Studies Delhi Set 1 2021-2022 Commerce (English Medium) Class 12 Question Paper Solution

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Business Studies [Delhi Set 1]
Marks: 40 CBSE
Commerce (English Medium)
Arts (English Medium)

Academic Year: 2021-2022
Date & Time: 17th May 2022, 10:30 am
Duration: 2h
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General Instructions :

  1. This question paper contains 12 questions.
  2. Question number 1-4 are of 2 marks. These are short-answer type questions and are to be answered in 30-50 words.
  3. Question numbers 5-8 are of 3 marks. These are short-answer type questions and are to be answered in 50-80 words.
  4. Question numbers 9-12 are of 5 marks. These are long-answer type questions and are to be answered in 80-120 words.
  5. There is no overall choice in the question paper. However internal choice has been given in 1 question of 3 marks and 2 questions of 5 marks each.
  6. This question paper contains case/source based questions.

[2]1

'Estimating manpower requirements is not merely knowing how many persons we need.' What else is needed while estimating manpower requirements? State any two points.

Concept: Staffing Process
Chapter: [0.016] Staffing
[2]2

'Due to various malpractices and multiplied investors grievances the Govt. of India decided to set up a separate regulatory body to protect the interest of investors and to regulate the securities market.'

  1. Identify the regulatory body set up by Govt. of India for the above-stated purpose.
  2. State any one objective of the regulatory body identified in (a) above.
Concept: Securities and Exchange Board of India (SEBI)
Chapter: [0.022000000000000002] Financial Markets
[2]3

'External sources of recruitment may lead to dissatisfaction and frustration among existing employees. They may feel that their chances of promotion are reduced.' Give two situations when external sources may be used without dissatisfying the existing employees.

Concept: Staffing - Recruitment Process
Chapter: [0.016] Staffing
[2]4

'The final step in the controlling process is taking corrective action, but when deviations are within acceptable limits no corrective action is required.'

When and why corrective action is required? State.

Concept: Management Functions
Chapter: [0.011000000000000001] Nature and Significance of Management
[3]5

Agrima, Arunima, and Avika are pursuing MBA from a reputed institution. Now it is the time for their placement.

Agrima wants to work in a company that would provide her more authority for fulfilling her duties and will give recognition, rewards, perquisites, and prestige of the job.

Arunima wants to work in an organization in which the behaviour of individuals is influenced by characteristics like autonomy, reward orientation, consideration of employees, risk-taking, etc.

Avika wants to join an organization that has appropriate skill development programs and a sound promotion policy that encourages employees to exhibit improved performance.

Identify and state the incentives about which Agrima, Arunima, and Avika are talking.

Concept: Motivation - Financial and Non Financial Incentives
Chapter: [0.017] Directing
[3]6
[3]6.a

How does controlling function of management 'ensures order and discipline’ and 'helps in judging accuracy of standards’? Explain.

Concept: Importance of Controlling
Chapter: [0.018000000000000002] Controlling
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OR
[3]6.b

State any three points highlighting the importance of 'directing' function.

Concept: Importance of Directing
Chapter: [0.017] Directing
[3]7

Explain 'Private Placement' and 'Rights Issue' as methods of floatation of new issues in the primary market.

Concept: Methods of Floatation in the Primary Market
Chapter: [0.022000000000000002] Financial Markets
[3]8
[1.5]8.a

Name and give the meaning of the concept that is highlighted in the following statement:

It improves the performance of employees in their current job or prepares them for any intended job.

Concept: Importance of Training and Development
Chapter: [0.016] Staffing
[1.5]8.b

Name and give the meaning of the concept that is highlighted in the following statement:

It not only improves the job performance of the employees but also brings about the growth of the personality.

Concept: Importance of Training and Development
Chapter: [0.016] Staffing
[5]9
[5]9.a
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[2.5]9.a.i

Explain the following right of a consumer as per the provisions of the Consumer Protection Act, 2019:

Right to Safety

Concept: Consumer Rights and Responsibilities
Chapter: [0.024] Consumer Protection
[2.5]9.a.ii

Explain the following right of a consumer as per the provisions of the Consumer Protection Act, 2019:

Right to be Informed

Concept: Consumer Rights and Responsibilities
Chapter: [0.024] Consumer Protection
OR
[5]9.b

State any five responsibilities of a consumer under the Consumer Protection Act, 2019.

Concept: Consumer Rights and Responsibilities
Chapter: [0.024] Consumer Protection
[5]10

What is meant by the financial market?

Concept: Concept of Financial Markets
Chapter: [0.022000000000000002] Financial Markets

Answer in brief.

State any four functions of the financial market.

Concept: Concept of Financial Markets
Chapter: [0.022000000000000002] Financial Markets
[5]11

Asha is living in a small village in Rajasthan. Her mother has good culinary skills. Inspired by her mother she joined a course in 'Food and Beverages Production' in Jaipur. After completing her course she asked her mother to open a sweets shop in Jaipur, to which her mother agreed. The business was doing well and had started growing. To expand her business she felt the need for additional personnel. Instead of selecting personnel from any other source she thought of helping her relatives and appointed five of them. But after doing all their efforts she found that none of her relatives were providing satisfactory service leading to lower productivity. Also, the quality of the products started deteriorating.

This made Asha realize that the ability of an organisation to achieve its goals depends upon the quality of its human resources. This was ignored by her at the time of selecting the personnel for her expansion of the program.

  1. Identify and state the function of management which could have helped Asha at the time of fulfilling her need for additional personnel in the organisation.
  2. State any three benefits of the function identified in (a) above.
Concept: Management Functions
Chapter: [0.011000000000000001] Nature and Significance of Management
[5]12
[5]12.a
Ananta Ltd. is a company dealing in ready-made garments for the last many years. Recently the profit of the company has started increasing. The finance manager decided to retain the profit instead of distributing it among shareholders.
  1. Identify and state the financial decision taken by the finance manager in the above case.
  2. State any three factors affecting the decision identified in (i) above.
Concept: Financial Decisions - Financing and Dividend
Chapter: [0.021] Financial Management
OR
[5]12.b
Ravi has joined as a finance manager at MTA Ltd. He had to arrange funds of rupees one crore for the company. The Chief Executive Officer of the company wants to arrange the funds by a public issue whereas the finance manager wants to have a mix of debt and equity as this will determine the overall cost of capital and the financial risk of the enterprise.
  1. Identify and give the meaning of the financial decision suggested by the finance manager in the above case.
  2. State any three factors affecting the decision identified in (i) above.
Concept: Financial Decisions - Financing and Dividend
Chapter: [0.021] Financial Management

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