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Question Paper Solutions for Business Studies Foreign Set 2 2013-2014 CBSE (Science) Class 12

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Business Studies
Foreign Set 2
2013-2014 March
Marks: 90

[1]1

What is meant by ‘Management of Operations’? 

Chapter: [1.01] Nature and Significance of Management
Concept: Levels of Management
[1]2

What is determined by ‘Fatigue Study’?

Chapter: [1.02] Principles of Management
Concept: Techniques of Taylor’s Scientific Management
[1]3

What is included in ‘Technological Environment’ of business? State.

Chapter: [1.03] Management and Business Environment
Concept: Concept of Business Environment
[1]4

Give the meaning of ‘Procedure’ as a type of plan.

Chapter: [1.04] Planning
Concept: Concept of Planning
[1]5

Give the meaning of 'accountability' as an element of delegation

Chapter: [1.05] Organising
Concept: Elements of Delegation
[1]6

Define organization as a structure.

Chapter: [1.05] Organising
Concept: Structure of Organisation
[1]7

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

Chapter: [1.06] Staffing
Concept: Staffing - Recruitment Process
[1]8

‘Maintaining labour relations and union-management relations’ is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

Chapter: [1.06] Staffing
Concept: Staffing as a Part of Human Resource Management
[1]9

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

Chapter: [1.07] Directing
Concept: Motivation - Financial and Non Financial Incentives
[1]10

What is meant by financial management?

Chapter: [2.01] Financial Management
Concept: Concept of Financial Management
[1]11

What is meant by ‘Feedback’ in the concept of communication?

Chapter: [1.07] Directing
Concept: Concept of Communication
[1]12

Explain how 'cost of debt' affects the choice of capital structure of a company

Chapter: [2.01] Financial Management
Concept: Concept of Capital Structure
[3]13

Kavya is working in a company on the permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Kavya worked overtime. But even after working for long hours and putting in her best efforts, no recognition was given to her by her boss. Due to overtime she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

1) Identify and explain the needs of Kavya discussed in the above para, by quoting the lines.

2) Also explain two other needs of Kavya followed by the above needs, which still remained to be satisfied

Chapter: [1.07] Directing
Concept: Maslow’s Hierarchy of Needs
[3]14

Explain briefly any three personal barriers to communication.

Chapter: [1.04] Planning
Concept: Concept of Planning
[3]15

Explain the following Money Market Instruments: 

Treasury bill

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Explain the following Money Market Instruments:

Commercial paper

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Explain the following Money Market Instruments:

Call money

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets
[3]16

Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

  • Identify and explain the important product-related decision that was not taken into consideration by the company
  • Also, identify any two values that were violated by the company.
Chapter: [2.03] Marketing Management
Concept: Product - Labelling
[3]17

Explain briefly any two points of importance of consumer protection from the point of view of the business.

Chapter: [2.04] Consumer Protection
Concept: Concept of Consumer Protection
[3]18

How are consumer grievances redressed by the three-tier machinery under Consumer Protection Act, 1986? Explain.

Chapter: [2.04] Consumer Protection
Concept: Legal Redressal Machinery Under Consumer Protection Act 1986
[4]19

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

Chapter: [1.01] Nature and Significance of Management
Concept: Objectives of Management
[4]20

Giving any four points, explain the impact of government policy changes on Business and Industry.

Chapter: [1.03] Management and Business Environment
Concept: Impact of Government Policy Changes on Business with Special Reference to Liberalization, Privatization and Globalization in India
[4]21

How is training in an organisation beneficial ‘for employees’? State by giving any four reasons.

Chapter: [1.06] Staffing
Concept: Concept of Training and Development
[4]22

Give the meaning of ‘Investment’ and ‘Dividend’ decisions of financial management.

Chapter: [2.01] Financial Management
Concept: Financial Decisions - Financing and Dividend
[5]23

State any three points of importance of planning function of management.

Chapter: [1.01] Nature and Significance of Management
Concept: Management Functions
[5]24

Differentiate between 'capital-market' and 'money-market' on the basis of:

Safety;

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Differentiate between 'capital-market' and 'money-market' on the basis of:

Expected return;

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Investment outlay

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Distinguish between Capital Market and Money Market on the basis of the following:

Participants

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

Chapter: [2.02] Financial Markets
Concept: Types of Financial Markets
[5]25

What is meant by ‘Physical Distribution’?

Chapter: [2.03] Marketing Management
Concept: Concept of Physical Distribution

Explain Physical Distribution major components

Chapter: [2.03] Marketing Management
Concept: Components of Physical Distribution
[5]26

Principles of Taylor and Fayol are mutually complementary. One believed that the management should scientifically select the person and the work assigned should suit his/her physical and intellectual capabilities, while the other suggested that the work can be performed more efficiently if divided into specialised tasks. Identify and explain the principles of Fayol and Taylor referred to in the above para.

Chapter: [1.02] Principles of Management
Concept: Tayol’S Principles of Management
[6]27 | Attempt Any One
[6]27.1

With the help of any four points, explain the crucial role that organising plays in an enterprise.

Chapter: [1.05] Organising
Concept: Concept of Organising
[6]27.2

The differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Meaning

Chapter: [1.05] Organising
Concept: Structure of Organisation

The differential between 'Functional and 'Divisional' structure of organising on the basis of the
following:

Formation

Chapter: [1.05] Organising
Concept: Structure of Organisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Specialisation

Chapter: [1.05] Organising
Concept: Structure of Organisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Responsibility

Chapter: [1.05] Organising
Concept: Structure of Organisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Managerial development

Chapter: [1.05] Organising
Concept: Structure of Organisation

A differential between 'Functional and 'Divisional' structure of organising on the basis of the following:

Cost involved

Chapter: [1.05] Organising
Concept: Structure of Organisation
[6]28 | Attempt Any One
[6]28.1

Explain any five points which highlight the importance of controlling function of management.

Chapter: [1.08] Controlling
Concept: Importance of Controlling
[6]28.2

Explain the relationship between planning and controlling

Chapter: [1.04] Planning
Concept: Concept of Planning
[6]29 | Attempt Any One
[6]29.1

Explain the following as factor affecting the requirements of working capital:

Business cycle

Chapter: [2.01] Financial Management
Concept: Factors Affecting Fixed and Working Capital Requirements

Explain the following as factors affecting the requirement of working capital:

The credit allowed and availed

Chapter: [2.01] Financial Management
Concept: Concept of Fixed and Working Capital

Explain the following as factor affecting the requirements of working capital:

Operating efficiency

Chapter: [2.01] Financial Management
Concept: Factors Affecting Fixed and Working Capital Requirements

Explain the following as factor affecting the requirements of working capital:

Availability of raw material

Chapter: [2.01] Financial Management
Concept: Factors Affecting Fixed and Working Capital Requirements
[6]29.2

Explain the following as factors affecting the choice of capital structure:

Return on Investment

Chapter: [2.01] Financial Management
Concept: Concept of Capital Structure

Explain the following as factors affecting the choice of capital structure:

Flexibility

Chapter: [2.01] Financial Management
Concept: Concept of Capital Structure

Explain the following as factors affecting the choice of capital structure:

Risk Consideration

Chapter: [2.01] Financial Management
Concept: Concept of Capital Structure

Explain the following as factors affecting the choice of capital structure:

Control

Chapter: [2.01] Financial Management
Concept: Concept of Capital Structure
[6]30 | Attempt Any One
[6]30.1

Explain the following functions of marketing:

Marketing planning

Chapter: [2.03] Marketing Management
Concept: Marketing Functions

Explain the following functions of marketing:

Product designing and development

Chapter: [2.03] Marketing Management
Concept: Marketing Functions

Explain the following functions of marketing:

Pricing of products

Chapter: [2.03] Marketing Management
Concept: Marketing Functions

Explain the following functions of marketing:

Standardization and Grading

Chapter: [2.03] Marketing Management
Concept: Marketing Functions
[6]30.2

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Chapter: [2.03] Marketing Management
Concept: Concept of Advertising (Marketing)

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