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Business Studies Delhi Set 3 2013-2014 CBSE (Arts) Class 12 Question Paper Solution

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Business Studies [Delhi Set 3]
Marks: 90Academic Year: 2013-2014
Date: March 2014

[1]1

What is meant by 'Encoding' as an element of communication?

Concept: Concept of Communication
Chapter: [1.03] Directing
[1]2

Give an example of 'Employee Recognition Programmes' as a non- financial incentive

Concept: Motivation - Financial and Non Financial Incentives
Chapter: [1.03] Directing
[1]3

'Recruitment' is one of the specialised activities performed by human resources management. Mention any two other specialised activities of human resource management

Concept: Staffing - Recruitment Process
Chapter: [1.02] Staffing
[1]4

Why employees become lethargic when the organisation uses internal sources of recruitment? State.

Concept: Staffing - Recruitment Process
Chapter: [1.02] Staffing
[1]5

Answer the following question.
State any two advantages of Formal Organisation

Concept: Structure of Organisation
Chapter: [1.06] Organising
[1]6

Give the meaning of 'Policy' as a type of plan.

Concept: Concept of Planning
Chapter: [1.05] Planning
[1]7

Give the meaning of 'Authority' as an element of delegation.

Concept: Elements of Delegation
Chapter: [1.06] Organising
[1]8

What is meant by Capital Structure?

Concept: Concept of Capital Structure
Chapter: [2.01] Financial Management
[1]9

How does 'Inflation' affect the working capital requirements of a company? State.

Concept: Factors Affecting Fixed and Working Capital Requirements
Chapter: [2.01] Financial Management
[1]10

What is included in the 'political environment' of business? State.

Concept: Concept of Business Environment
Chapter: [1.08] Management and Business Environment
[1]11

What is the objective of 'Method Study' as a technique of scientific management?

Concept: Significance of Principles of Management
Chapter: [1.01] Principles of Management
[1]12

What is meant by 'Management of people'?

Concept: Concept of Management
Chapter: [1.04] Nature and Significance of Management
[3]13

The financial market plays an important role in the allocation of scarce resources in an economy by performing many important functions.’ Explain any three such functions

Concept: Concept of Financial Markets
Chapter: [2.02] Financial Markets
[3]14

Crackers Ltd., a firecracker-manufacturing company, launched some new products on the eve of Diwali, which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the product was in great demand, appropriate safety warnings for use were not mentioned in the packets that led to many accidents.

  • Identify and explain the important product-related decision that was not taken into consideration by the company
  • Also, identify any two values that were violated by the company.
Concept: Product - Labelling
Chapter: [2.03] Marketing Management
[3]15

How directing helps in the efficient and effective functioning of the organisation? Explain by giving any three points.

Concept: Concept of Directing
Chapter: [1.03] Directing
[3]16

Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfil the basic needs of his family. His daughter fell ill. He had no money for his daughter's treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted

  1. By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of Cycle Company.
  2. Also, explain two other needs of Rahim followed by above that are still to be satisfied.
Concept: Motivation - Financial and Non Financial Incentives
Chapter: [1.03] Directing
[3]17

State any three responsibilities that a consumer should keep in mind while purchasing, using and consuming goods and services.

Concept: Consumer Awareness
Chapter: [2.04] Consumer Protection
[3]18

Explain the following rights of a consumer as provided under Consumers Protection Act 1986

Right to seek redressal

Concept: Consumer Protection Act 1986
Chapter: [2.04] Consumer Protection

Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to consumer education

Concept: Consumer Protection Act 1986
Chapter: [2.04] Consumer Protection
[4]19

Write short notes on  Importance of financial planning

Concept: Importance of Financial Planning
Chapter: [2.01] Financial Management
[4]20

How is the training of employees beneficial for the organisation? State by giving any four reasons.

Concept: Concept of Training and Development
Chapter: [1.02] Staffing
[4]21

Why is the understanding of business-environment important for managers? Explain with the help of any four points

Concept: Concept of Business Environment
Chapter: [1.08] Management and Business Environment
[4]22

XYZ Power Ltd. set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas. The revenue earned by the company was sufficient to cover the costs and the risks. The demand for lanterns was increasing day by day, so the company decided to increased production to generate higher sales. For this, they decided to employ people from the nearby villages as very few job opportunities were available in that area. The company also decided to open schools and crèches for the children of its employees.

  1. Identify and explain the objectives of management discussed above
  2. State any two values which the company wanted to communicate to the society.
Concept: Objectives of Management
Chapter: [1.04] Nature and Significance of Management
[5]23

Distinguish between Capital Market and Money Market on the basis of the following:

Participants

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Distinguish between Capital Market and Money Market on the basis of the following:

Instruments

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Investment outlay

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Liquidity

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets
[5]24

Principles of Taylor and Fayol are mutually complementary. One believed that management should not close its ears to constructive suggestions made by the employees, while the other suggested that a good company should have an employee suggestion system, whereby suggestions which result in substantial time or cost reduction should be rewarded.

Identify and explain the principles of Taylor and Fayol referred in the above para.

Concept: Fayol’s Principles of Management
Chapter: [1.01] Principles of Management
[5]25

State any three points of importance of planning function of management.

Concept: Management Functions
Chapter: [1.04] Nature and Significance of Management
[5]26

Explain the factors that determine the choice of channels of distribution.

Concept: Meaning of Channels of Distribution
Chapter: [2.03] Marketing Management
[6]27 | Attempt Amy One
[6]27.1

Explain the following functions of marketing

Gathering and analysing market information

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Marketing planning

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Customer support services

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Physical distribution

Concept: Marketing Functions
Chapter: [2.03] Marketing Management
[6]27.2

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Concept: Concept of Advertising (Marketing)
Chapter: [2.03] Marketing Management
[6]28 | Attempt Any One
[6]28.1

State the steps in the process of controlling.

Concept: Concept of Controlling
Chapter: [1.07] Controlling
[6]28.2

Answer the following question:
Explain any five points which highlight the importance of controlling the function of management.

Concept: Importance of Controlling
Chapter: [1.07] Controlling
[6]29 | Attempt Any One
[6]29.1

Answer the following question.
With the help of any four points, explain the importance of 'Decentralisation' in an organisation.

Concept: Importance of Decentralization
Chapter: [1.06] Organising
[6]29.2

What is meant by the divisional structure of an organisation?

Concept: Structure of Organisation
Chapter: [1.06] Organising

State its any two advantages of the divisional structure

Concept: Structure of Organisation
Chapter: [1.06] Organising
[6]30 | Attempt Any One
[6]30.1

Explain the following as factor affecting the requirements of working capital:

Business cycle

Concept: Factors Affecting Fixed and Working Capital Requirements
Chapter: [2.01] Financial Management

Explain the following as factor affecting the requirements of working capital:

Operating efficiency

Concept: Factors Affecting Fixed and Working Capital Requirements
Chapter: [2.01] Financial Management

Explain the following as factor affecting the requirements of working capital:

Availability of raw material

Concept: Factors Affecting Fixed and Working Capital Requirements
Chapter: [2.01] Financial Management

Explain the following as factor affecting the requirements of working capital:

Level of competition

Concept: Factors Affecting Fixed and Working Capital Requirements
Chapter: [2.01] Financial Management
[6]30.2

Explain the following as factor affecting 'financing decision'.

Cash flow position of the business

Concept: Financial Decisions - Financing and Dividend
Chapter: [2.01] Financial Management

Explain the following as factor affecting 'financing decision'.

Level of fixed operating cost

Concept: Financial Decisions - Financing and Dividend
Chapter: [2.01] Financial Management

Explain the following as factor affecting 'financing decision'.

Control consideration

Concept: Financial Decisions - Financing and Dividend
Chapter: [2.01] Financial Management

Explain the following as factor affecting 'financing decision'.

State of capital markets

Concept: Financial Decisions - Financing and Dividend
Chapter: [2.01] Financial Management

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