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Business Studies All India Set 1 2013-2014 CBSE (Arts) Class 12 Question Paper Solution

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Business Studies
All India Set 1
2013-2014 March
Marks: 90

[1]1

What is meant by Management of Work?

Concept: Management Functions
Chapter: [1.04] Nature and Significance of Management
[1]2

Explain the following techniques of scientific management:

Time study

Concept: Concept of Management
Chapter: [1.04] Nature and Significance of Management
[1]3

What is included in the 'Legal environment' of business? State.

Concept: Concept of Business Environment
Chapter: [1.08] Management and Business Environment
[1]4

Give the meaning of Method as a type of plan

Concept: Concept of Planning
Chapter: [1.05] Planning
[1]5

Give the meaning of 'Responsibility' as an element of delegation

Concept: Elements of Delegation
Chapter: [1.06] Organising
[1]6

Define ‘Organising’ as a function of management.

Concept: Management Functions
Chapter: [1.04] Nature and Significance of Management
[1]7

How are employees motivated to improve their performance when the organisation uses internal sources of recruitment? State.

Concept: Staffing - Recruitment Process
Chapter: [1.02] Staffing
[1]8

'Providing the social security and welfare of employees' is one of the specialised activities performed by Human Resource Management. Mention any two other specialised activities of Human Resource Management.

Concept: Staffing as a Part of Human Resource Management
Chapter: [1.02] Staffing
[1]9

What is meant by 'Decoding' as an element of communication?

Concept: Concept of Communication
Chapter: [1.03] Directing
[1]10

Give any two characteristics of 'Organisational Climate' that influence the behaviour of individuals and act as a non-financial incentive?

Concept: Motivation - Financial and Non Financial Incentives
Chapter: [1.03] Directing
[1]11

What is meant by Financial Risk?

Concept: Concept of Financial Planning
Chapter: [2.01] Financial Management
[1]12

State the objective of ' Financial Management '.

Concept: Concept of Financial Management
Chapter: [2.01] Financial Management
[3]13

Huma is working in a company on a permanent basis. As per the job agreement she had to work for 8 hours a day and was free to work overtime. Huma worked overtime, due to which she fell ill and had to take leave from her work. No one showed concern and enquired about her health. She realised that she was fulfilling only some of her needs while some other needs still remained to be fulfilled.

(1) By quoting the lines from the above para, identify the needs of Huma which she is able to fulfil.

(2) Also explain two other needs of Huma followed by the above needs, which still remained to be satisfied.

Concept: Concept of Organising
Chapter: [1.06] Organising
[3]14

Explain briefly any three functions performed by a supervisor.

Concept: Function of a Supervisor
Chapter: [1.03] Directing
[3]15

State any four functions of 'Stock Exchange.'

Concept: Stock Exchange
Chapter: [2.02] Financial Markets
[3]16

ABC Crackers Ltd., a fire-cracker manufacturing company launched some new products on the eve of Diwali in the market, which attracted many buyers. To meet the increased demand, the company employed people from nearby villages where there is a lot of unemployment. Because of the good behaviour of the management with the employees, more and more people wanted to join the company. As the products were in great demand in the market, a competitor imitated the products. The products of the competitor were not accepted by the consumers as it was a status symbol to buy the products of ABC Crackers Ltd. because of their quality.

1) Identify and explain the product-related decision because of which consumers preferred the products of ABC Crackers Ltd

2) Also, identify any two values which ABC Crackers Ltd. wanted to communicate to the society.

Concept: Product - Branding
Chapter: [2.03] Marketing Management
[3]17

State any six reliefs available to a consumer under the Consumer Protection Act, 1986.

Concept: Consumer Protection Act 1986
Chapter: [2.04] Consumer Protection
[3]18

Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to consumer education

Concept: Consumer Protection Act 1986
Chapter: [2.04] Consumer Protection

Explain the following rights of a consumer as provided under Consumer Protection Act 1986 :

Right to choose

Concept: Consumer Protection Act 1986
Chapter: [2.04] Consumer Protection
[4]19

Mega Ltd. was manufacturing water-heaters. In the first year of its operations, the revenue earned by the company was just sufficient to meet its costs. To increase the revenue, the company analysed the reasons of less revenues. After analysis, the company decided

1) to reduce the labour cost by shifting the manufacturing unit to a backward area where
labour was available at a very low rate.

2) to start manufacturing solar water-heaters and reduce the production of electric
water-heaters slowly.

This will not only help in covering the risks but also help in meeting other objectives too.

a) Identify and explain the objectives of management discussed above.

b) State any two values which the company wanted to communicate to the society.

Concept: Objectives of Management
Chapter: [1.04] Nature and Significance of Management
[4]20

What is meant by 'business environment'?

Concept: Concept of Business Environment
Chapter: [1.08] Management and Business Environment

Explain any three features Business Environment

Concept: Concept of Business Environment
Chapter: [1.08] Management and Business Environment
[4]21

State any four advantages of external sources of recruitment

Concept: Staffing - Recruitment Process
Chapter: [1.02] Staffing
[4]22

Give the meaning of 'Investment' and 'Financing' decisions of financial management.

Concept: Financial decisions - investment
Chapter: [2.01] Financial Management
[5]23

State any three points of importance of planning function of management.

Concept: Management Functions
Chapter: [1.04] Nature and Significance of Management
[5]24

Differentiate between 'capital-market' and 'money-market' on the basis of:

Meaning;

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Liquidity

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Distinguish between Capital Market and Money Market on the basis of the following:

Instruments

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between 'capital-market' and 'money-market' on the basis of:

Expected return;

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets

Differentiate between `capital-market' and 'money-market' on the following basis:

Duration

Concept: Types of Financial Markets
Chapter: [2.02] Financial Markets
[5]25

What is meant by 'Personal Selling'?

Concept: Concept of Personal Selling
Chapter: [2.03] Marketing Management

Explain any three qualities of a good salesman.

Concept: Qualities of a Good Salesman
Chapter: [2.03] Marketing Management
[5]26

Principles of Taylor and Fayol are mutually complementary. One believed that the management should share the gains with the workers, while the other suggested that employees compensation should depend on the earning capacity of the company and should give them a reasonable standard of living.

Identify and explain the principles of Fayol and Taylor referred to in the above para.

Concept: Principles of Taylor’s Scientific Management
Chapter: [1.01] Principles of Management
[6]27 | Attempt Any One
[6]27.1

Differentiate between formal and informal organization on the basis of the following:

Meaning

Concept: Structure of Organisation
Chapter: [1.06] Organising

Differentiate between formal and informal organization on the basis of the following:

Origin

Concept: Structure of Organisation
Chapter: [1.06] Organising

Differentiate between formal and informal organization on the basis of the following:

Authority

Concept: Structure of Organisation
Chapter: [1.06] Organising

Differentiate between formal and informal organization on the basis of the following:

Flow of communication

Concept: Structure of Organisation
Chapter: [1.06] Organising

Differentiate between formal and informal organization on the basis of the following:

Nature

Concept: Structure of Organisation
Chapter: [1.06] Organising
[6]27.2

With the help of any four points, explain the importance of 'Decentralisation' in an organisation.

Concept: Concept of Decentralization
Chapter: [1.06] Organising
[6]28 | Attempt Any One
[6]28.1

Explain the relationship between planning and controlling

Concept: Concept of Planning
Chapter: [1.05] Planning
[6]28.2

State the steps in the process of controlling.

Concept: Concept of Controlling
Chapter: [1.07] Controlling
[6]29 | Attempt Any One
[6]29.1

Explain the following as factors affecting the requirements of working capital:

Nature of business

Concept: Concept of Fixed and Working Capital
Chapter: [2.01] Financial Management

Explain the following as factors affecting the requirements of working capital:

Scale of operations

Concept: Concept of Fixed and Working Capital
Chapter: [2.01] Financial Management

Explain the following as factors affecting the requirements of working capital:
Seasonal factors

Concept: Concept of Fixed and Working Capital
Chapter: [2.01] Financial Management

Explain the following as factors affecting the requirements of working capital:

Production cycle

Concept: Concept of Fixed and Working Capital
Chapter: [2.01] Financial Management
[6]29.2

Explain the following as factor affecting the choice of capital structure:

Cash flow position

Concept: Concept of Capital Structure
Chapter: [2.01] Financial Management

Explain the following as factors affecting the choice of capital structure:

Cost of equity

Concept: Concept of Capital Structure
Chapter: [2.01] Financial Management

Explain the following as factors affecting the choice of capital structure:

Floatation costs

Concept: Concept of Capital Structure
Chapter: [2.01] Financial Management

Explain the following as factors affecting the choice of capital structure:

Stock-Market conditions

Concept: Concept of Capital Structure
Chapter: [2.01] Financial Management
[6]30 | Attempt Any One
[6]30.1

Explain the following functions of marketing:

Product designing and development

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Standardization and Grading

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Customer support services

Concept: Marketing Functions
Chapter: [2.03] Marketing Management

Explain the following functions of marketing:

Pricing of products

Concept: Marketing Functions
Chapter: [2.03] Marketing Management
[6]30.2

'Though advertising is one of the most frequently used the medium of promotion of goods and services, it attracts a lot of objections.' Explain any four such objections.

Concept: Concept of Advertising (Marketing)
Chapter: [2.03] Marketing Management

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